Latest Jobs

$16.00 - $21.00 hourly
El Sol Travel Tempe, AZ, USA
Jun 20, 2019
Part time
Completes group travel arrangements for client with air, hotel, car, and ground transportation vendors at the lowest possible fares within individual client’s policy. Understands and communicates individual client’s travel policies and booking guidelines. Utilizes El Sol Travel preferred vendors and client negotiated contracts to maximize profits for branch/customer. Understand and provide first level support for selected on-line meeting tool. Assist client, or arrange on their behalf, custom group or meeting sites using on-line tool. This will include design and layout of the site, including survey questions, photos, meeting agenda, web links, etc. Provide group & meeting reports as requested, including arrival and departure manifests, and rooming lists. El Sol reporting (iBank) tools and on-line (Concur) meeting reports will be used for customized reporting. Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including ticket processing, clerical functions, debit memos, etc. Researches and provides solutions to travel-related problems clients may have experienced with arrangements provided them by El Sol Travel. Is fully informed and stays abreast of all airlines rules and regulations and other industry requirements and accurately applies this information when making travel arrangements. Maintains a high level of competency in operating the CRS. Attends staff and training meetings for ongoing updates in the travel industry and office procedures. Keeps CBC Management promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness. Assist with general corporate reservations seasonally, as time allows.
$40,000 - $43,000 yearly
El Sol Travel Tempe, AZ, USA
Jun 20, 2019
Full time
Description: This position will support our corporate operations team. The ideal candidate will have corporate travel counselor experience including support of an online booking tool, in addition to experience with reporting and vendor interface. Responsibilities: Understand and provide support for selected online booking tools. Interface with clients on usage of the online booking tool. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Research and assist in creation of support tickets for online booking tools. Assist with testing online booking tool (Concur) Follows company procedures, guidelines and standards in the areas of: customer service, researching Passenger Name Records (PNRs) and profiles, ticketing, utilization of front room Computer Reservations System (Sabre) productivity, attendance, accuracy of work, invoicing, etc. Assist in management of unused tickets, including reporting, necessary updates and audits on a weekly and monthly basis. Oversee audit of Non-ARC documents. Assist with debit memo related research. Researches and provides solutions to travel-related problems clients may have experienced with arrangements provided them by El Sol Travel. Is fully informed and stays abreast of all airlines rules and regulations and other industry requirements. Maintains high level of competency in operation of the CRS (Sabre). Assist with testing of new Sabre products and interface with TRAMS. Attends staff and training meetings for ongoing updates in the travel industry and office procedures. Continued training on Sabre and Concur or other products introduced. Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness. Performs other duties as assigned. Understands individual client’s travel policies and booking guidelines. Utilizes El Sol Travel preferred vendors and client negotiated contracts. Our ideal candidate: Education and experience Have at least 5 years Corporate travel counselor experience in addition to operations support Shifts vary Monday - Friday, 6AM - 5PM Ability to train in our Tempe office and then work from home Skills and abilities: Excellent Customer Service skills VIP desk experience helpful Ability to read history in Sabre reservations Testing with an online booking tool preferred Experience working with Concur Administration tool Proficient Sabre skills booking air, car, hotel, Amtrak, International reservations, pricing, etc… knowledge of Ticketing, exchanges, and Phase IV domestic and international Reside in the Valley and available to begin training immediately Ability to be on the job during scheduled hours and practice punctuality Enthusiastically work well under pressure with a team and manage projects on multiple accounts simultaneously Effectively communicate with customers, airline personnel, hotel reservation agents, and coworkers Willing to follow directions, practice time management, adapt quickly to changes and fulfill job responsibilities * What we offer: We offer an excellent benefits package including the following: Medical/Vision/Dental HSA/FSA LTD/Life Legal Plan Covered Parking Job Type:   Full-time - Train in Tempe location then the position is Virtual
Personnel Travel Consultants West Coast, USA
Jun 20, 2019
Full time
Entertainment Travel Agent – West Coast Dedicated account- Sabre- Must have either entertainment or production experience- day hours range between 6:00 am -9:00 pm PST- also have a 3:00 pm-12:00 midnight PST and weekend shifts -      Competitive Salary / Benefits Sabre proficient and all current travel technology tools Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Entertainment or production experience Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 
ATC Travel Management, LLC Lutherville-Timonium, MD, USA
Jun 20, 2019
Full time
Create and update travel reservations for VIP clients and international travelers. Respond to requests via telephone or email. Office hours are 8:30 AM to 7:00 PM ET Monday through Friday.   Job Requirements: Applicant must be proficient with Apollo Smartpoint. Focalpoint is acceptable but must be willing to transition to Smartpoint by the end of 2019. Applicant must have a minimum of three years’ experience as a VIP/International Corporate Travel Consultant. Applicant must be a resident in the U.S. ATC does not sponsor applicants for work visas. ATC does not accept contact from staffing agencies. ATC is a virtual company. Our agents work at home and must have a quiet place to work. Applicants must possess a computer and access to the Internet using a router that will accept a Voice over Internet phone. ATC will provide the VoIP telephone and headset. Applicant must be familiar with Microsoft Office tools such as Word, Excel, and Outlook. Problem Solving & Judgment – identifies, gathers, and analyzes the most critical information needed to understand problems, makes sound, timely decisions; demonstrates integrity and sound ethics; always does the right thing. Planning & Execution  - aligns own plans with the larger work unit; prioritizes tasks and competing demands; pays attention to critical details; acts resourcefully to complete work within time and quality requirements. Business & Technical Skills - demonstrates job knowledge; understands the business; supports the ATC vision, mission, values, and strategic focus. Customer Focus - identifies key internal and external customers and their requirements; serves customers with excellence; seeks and utilizes customer feedback for improvement of products/services; treats customers with dignity and respect; delivers exceptional customer service.       Influence & Negotiation - provides sound rationale for ideas; links proposals to needs and benefits; advocates ideas with confidence; seeks to find common ground with others on points of disagreement; addresses conflicts directly and constructively. Leadership - demonstrates commitment, ownership, and a "can-do" attitude; leads self and others to accomplish critical organizational goals and objectives; champions ideas and initiatives.       Communication - conveys ideas clearly in verbal and written form; describes products/services accurately, without exaggerating or misrepresenting; listens carefully and attentively to others' ideas and opinions; provides relevant information to those who need it. Teamwork - builds good working relationships with other employees; works well across functions, locations, and levels as needed; treats others with dignity and respect; contributes productively to group and organizational outcomes; collaborates as a team player. Initiative & Drive for Results - takes initiative to make things happen; demonstrates personal drive and motivation; puts in sustained effort to accomplish desired results; produces excellence in work; contributes to rapid progress towards goals. Flexibility & Continual Learning - maintains a positive outlook and responds constructively to obstacles and difficulties; demonstrates resilience under stressful circumstances; perseveres to achieve results; readily adapts to constant change; pursues opportunities to gain new skills and knowledge. 
$45,000 - $48,000 yearly
Galactic Performance Solutions Arlington, TX, USA
Jun 17, 2019
Full time
POSITION PURPOSE: Books and tickets domestic and international air reservations in support of meetings and incentives for groups and for individuals on an “as needed” basis. Works in a team made up of a Travel Account Manager and Travel Coordinator to provide related travel services (such as additional hotel and ground arrangements). Provides exceptional customer service through the maintenance and communication of travel related information. ESSENTIAL FUNCTIONS: Books and tickets domestic and international air travel reservations for meetings and incentives ranging in size from 20 to 5,000 people Works closely with airlines negotiating and managing group contracts and seating Coordinates communication between internal team members and clients Acts as liaison between client and their meeting attendees or incentive recipients Calculates and collects any deviation or change fees from passengers Prepares mail-out materials in conjunction with their internal team to include flights letters, travel itineraries, and any additional information that needs to be communicated pre-trip Creates and maintains arrival and departure manifests and other reports utilizing Microsoft Excel, Microsoft Word and additional internal company registration software Provides support services to Travel Account Manager Utilizes blocked air space to minimize customer liability Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries Promotes the acceptance of fares, rates and suppliers that match the client’s travel program policies and negotiated contracts; applies discount programs appropriately Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications Remains informed of all airline rules and regulations and current affairs. Builds and maintains profiles for clients Ensures any special requests are included in all reservations (such as, but not limited to hotel reward programs, frequent traveler program information and seating preferences) Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control Knows and properly uses: airline terminology, airport city codes, airline fare base codes, airline rules and tariffs, resource guides, books, and industry contacts Provides air analysis research Processes air travel arrangements for passengers based on clients requests while enforcing the company timeline set in place (includes dates and fee structures) and pays close attention to budgetary guidelines Conducts flight monitoring of all flights on day of departure and return for all programs including nights and weekends Responsible for daily download processing of SABRE data into TRAMS Performs weekly ARC processing and sends to appropriate parties Performs end of program billing and close-outs to account for profit and/or loss Verify pricing and itinerary information of third-party vendors Track and report billing of third-party vendors   NONESSENTIAL FUNCTIONS: Books staff travel to include air, hotel, and car rental using Corporate Travel Policy guidelines Processes the ARC report on a weekly basis Handles Individual Incentive Travel fulfillment and produces proposals for Individual Incentive Travel.   SKILLS, KNOWLEDGE AND ABILITIES: Fluent in English – oral and written Proficient in Native SABRE and New SabreRED Workspace required (including ticket exchanges (full and partial) Knowledge of TRAMS and ARC reporting preferred Proficient with Microsoft Office Software including Word, Excel and Outlook Must be able to come to work promptly and regularly Must be able to take direction and work well within a team environment Must be able to meet deadlines Must be able to concentrate and perform accurately while meeting applicable productivity measures Must be able to change productivity and to handle other tasks as assigned Work independently in the absence of supervision Assumes and performs other duties and responsibilities not specifically outlined herein, as required   EDUCATION AND WORK EXPERIENCE: Minimum of 2+ years group or corporate experience desired Proficiency on Native SABRE and New SabreRED Workspace Proficiency in Microsoft Office Software (Excel, Word, & Outlook) Ability to work nights and weekends when needed Knowledge of ticketing and reservation procedures for airline, hotel and car rentals Demonstrated internet research skills for customer information Demonstrated professional customer service skills  WORK ENVIRONMENT: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time The stress level can be high, usually deadline driven   AMERICANS WITH DISABILITY SPECIFICATIONS                   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time.   While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time.   The noise level in the work environment is usually moderate.   The stress level can be high, usually deadline driven.   Minimal traveling required.  
$35,000 - $38,000 monthly
Kognitiv Las Vegas, NV, USA
Jun 11, 2019
Full time
PLEASE NOTE:   The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday) About the role: In this role you will build air itineraries, pricing options via the company’s proprietary booking platform as well as manage online web bookings, queues and multiple inboxes. You will work directly with one of our premium brand partner’s agents and their customers ensuring optimal customer satisfaction. You will assist our partner’s team to book and confirm flight reservations, customer requests, and manage all schedule changes submitted by the airlines ensuring there is no disruption to the client’s itinerary ensuring maximum customer satisfaction. You will also assist in rolling out best practices to the team to optimize use of an agent desktop, provide insight to search filters and best flight routes. You will maintain up to date knowledge of company’s airline contracts and policies with preferred suppliers to ensure best utilization opportunities. We are looking for a team member who is used to working in a fast-paced environment and enjoys multi-tasking without lowering service standards. You will be as passionate about customer service as we are and look tirelessly for solutions to offer customers when issues arise with their travel arrangement. You recognise which matters take priority and know how to utilise your phenomenal communication skills (both written and spoken) The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday) Who Are You? You come with experience from a fast-paced environment and you are the master of interpersonal skills: both written and spoken. We will expect you the be skilled in quality assurance and support for online bookings – the ability to review flight reservations and execute accordingly – ensuring our customers receive the highest level of service possible! You will manage all internal queues and processes as required and your experience in the business allows you to prioritise according to sales and booking season. Experienced Travel Consultant with advanced Galileo and/or Amadeus skills Ability to handle re-issuing BSP and ARC documents through Apollo Ability to refund, void and or cancel tickets effectively with little monetary impact Issue confirmation and invoices Ability to handle problem files and provide best solution for the customer Knowledge of fare classes, pricing and accounting associated with scheduled airline flights. 2-3 years of Travel Industry experience Completion of an IATA Amadeus Certificate is an advantage. You will need to be fluent in English to perform this role. (written and spoken) Good knowledge of GDS; specifically: Apollo / Amadeus / Galileo We are a visionary company with significant growth ahead of us and we are looking for extraordinary people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need. Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in the US
Kognitiv Toronto, ON, Canada
Jun 10, 2019
Full time
About the role  We currently have a brand new and exciting role as an   Air Ticketing Specialist   to come and join our downtown Toronto team.  Sitting in our Operations Team, you will report into our Air Operations Manager. In this role, you will be responsible for the processing of ticketing requests, as well as the creation and management of our automated ticketing platform. You will be our Air Ticketing ‘go-to’ person and you will help educate the business on current events and topics in the field. This role is the first of its kind at Kognitiv and you will have the opportunity to create, manage, own and grow your own department within a global organization.   Your main areas of responsibilities are (but not be limited to): Own all ticketing Assist with ARC and BSP Reconciliation Proactively look for opportunities to optimize margin and improve guest value Responding to service-related inquiries on the service desk to assist with booking, pricing and/or air inquiries Assisting clients directly with resolving airline issues Maintain queues for quality control and schedule changes     Who are you?  To be successful in this role, we are looking for someone who is passionate about travel and who brings a dynamic and energetic approach to the role. The position requires GDS experience and attention to detail is key! You bring a high level of curiosity as well as conscientiousness with you and you are a master at keeping your cool whilst you are plate spinning! Your aviation background allows you to manipulate complex itineraries for the purpose of best pricing options, utilizing published and/or contracted net fares and you have the ability to read, understand and implement airline contracts. 2+ years’ experience with Amadeus and/or Travelport (Sabre a bonus) Process ticket requests in multiple GDS systems, including exchanges and refunds Understanding of BSP and IAR settlements ARC/BSP Debit Memos and Credit Memos Interest in current events within the Travel Industry We are an energetic, innovative organization with 200 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch!     Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.   Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada.
Personnel Travel Consultants Arizona, USA
Jun 04, 2019
Full time
Sales – Group Tour Operation Wonderful opportunity for an outgoing energetic person Working for a Tour Operation Company - Selling their products - B2B / B2C Competitive Salary – Generous Commission Structure. The ideal candidate will be based in Arizona, will manage existing group accounts in these territories as well as develop new group accounts while displaying leadership, entrepreneurial attitude and being good team players. Qualifications Increase and generate sales in an assigned territory Proven track record of developing new business Must have excellent presentation skills to effectively make the sale Manage accounts successfully using our CRM system - Salesforce Developing, managing and nurturing new Group Travel business partnerships and accounts to accomplish volume and our profit goals is key to these positions.
Personnel Travel Consultants 100 Maryland Ave SW, Washington, DC 20001, USA
Jun 04, 2019
Full time
Corporate Travel Agents – Proficient on Sabre -Fast Paced Environment Must be adaptable to new technologies/technology savvy.  (Call Center Environment) working with Multi Accounts - Domestic International Split 50/50 -   Shifts available (Virtual Positions) Monday – Friday 11:00 am – 8:00 pm EST Four 10 Hour Days – Wednesday – Friday 12:30 pm – 11:00 pm & Saturday 11:00 am – 10:00 pm EST Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently
Personnel Travel Consultants Philadelphia, PA, USA
Jun 04, 2019
Full time
Corporate Travel Agents – Sabre -Must be adaptable to new technologies.  • Must have a proven track record with job stability  Several positions available Location – Philadelphia, PA ( Must be able to work in Philadelphia/On-Site Locations ) this is not a remote position Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently