Latest Jobs

$45,000 - $65,000 weekly
Continuing Education, Inc. St. Petersburg, FL, USA
Sep 04, 2019
Full time
Professional, experienced travel manager to improve customer service, efficiency and professionalism in our agency sales team. Manager must be full-time, in-house and highly "present" to move our agents to the next level of customer service and *full* service travel consultants. Current plan is to get all agents qualified as CTAs or CTCs and increase our FIT sales to our existing high-value, past-clients list who've traveled with us on our CME Cruise Conferences (our main line of business). Manager will be expected to handle some overflow business during peak months (cruise wave season and occasional other peaks); we seek to minimize this need until our agents meet our professionalism desires. Once all is to the level we seek, m anager may also be charged (if and after the above project is well underway) with improving the efficiency of our in-house administration of our small outside-agents group to allow us to expand that group of salespeople.
Personnel Travel Consultants Moonachie, NJ, USA
Sep 04, 2019
Full time
Operations coordinators correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, car rentals, Airline reservations, etc. Other responsibilities: handling Customer queries and issues regarding reservations, travel documents and issuing Rail Tickets. handles essential functions including Quality Control of group reservations and documents in order to ensure integrity and accuracy of information communicated on Travel vouchers before being distributed to the passenger. Operations’ Agents work in liaison with other departments such as: Accounting, Air Department, Sales, etc. as needed.  Requirements: Three or more years, experience with Group Operations - Travel Industry a must Computer literate (Microsoft Suite) Excellent writing and verbal skills Outstanding Customer Service Skills GDS familiarity (Sabre, Amadeus) Must be able to multitask and work in a fast-paced environment Familiarity with the usage of Web Browsers
Legacy Travel Group South Bend, IN, USA
Aug 20, 2019
Full time
  Position: Full-Time (Office-based) Travel Agent Starting Date: Immediate Fill Edgerton Travel, a company owned by Legacy Travel Group, has a long and distinguished reputation as a full-service travel agency in Northern Indiana. We have three locations in Indiana, and are seeking a full-time travel agent based in our Mishawaka (South Bend) location. We are looking for an experienced travel agent.  Additional product, destination, and systems training will be provided.  Knowledge of Client Base and Sabre GDS is a plus. If you enjoy working with people, are well-versed on leisure travel products and destinations, and want to be a key part of a company that is building a strong future, we would love to have you join our team. For the right candidate, there is potential for eventual advancement.   Job Duties and Description Sell domestic, international and custom travel packages using established procedures Able to recommend and sell our preferred vendors and suppliers, within client needs Advise on best value, location, and mode of travel to meet client needs Receive and resolve customer related concerns and service issues in a prompt & professional manner Develop strong business relationships with our valued customers, based on a consultative sales approach Attend travel seminars, FAMs, continuing education and specialist training to stay informed on industry changes and trends Record sales, track leads, maintain and update customer files in our CRM system Perform other small business related duties and tasks as necessary Some overnight travel will be required to attend staff meetings, FAMS, conferences and more. Skills Have the ability to work independently and self-motivated without excessive hand holding Collaboration is key in the travel industry so functioning well as part of team is essential Contributing to improvements and embracing enhancements in a small business setting Comfortable with research as well as attention to detail Warm and friendly customer service presence Strong consultative sales skills, vs. hard closing sales skills Professional communication skills, both written and oral, internally and externally Ability to manage multiple tasks and priorities Professional image and appearance Strong grasp of English language (written and spoken) Personal travel experience is highly valued Understanding of basic travel marketing strategies valued  Legacy Travel Group and Edgerton Travel are equal opportunity employers. To apply, please send cover letter and resume to:                                  yahnaa@legacytourtravel.com
Personnel Travel Consultants New York, NY, USA
Aug 20, 2019
Full time
Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC.   Competitive Salary / Benefits VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail,  Accuracy & Consultancy Expected Team Lead -  goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion. Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 
Kognitiv Mississauga, ON, Canada
Aug 20, 2019
Full time
About the Role: Travel Nation – a subsidiary of Kognitiv - is looking for  Air Agents  to join our growing team. You will be responsible for managing and supporting online bookings as well as air reservations. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service!   Build air itineraries for Canada and US , with pricing options via the company’s proprietary booking platform Manage and support online bookings, multiple queues and inboxes. Work directly with Travel Nation and other designated brand customers and/or their travel advisors. Process ticket requests, confirmations and invoices plus all schedule changes from the airlines ensuring there is no disruption to the client’s itinerary. Maintain up to date knowledge of company’s airline contracts with preferred suppliers to ensure best utilization opportunities. Utilize excellent customer service skills to resolve any issues that surface with customers air travel arrangements. Who are you? MUST HAVE GDS EXPERIENCE TO APPLY Strong ability to multi-task in a fast-paced environment Excellent interpersonal and communication skills (both written and verbal) Exceptional customer service skills Ability to manage conflicting priorities to ensure customer satisfaction levels are achieved Strong GDS skills, specifically Travelport / Apollo Ability to handle re-issuing BSP and ARC documents through Apollo Ability to work independently as well as part of a team from Mississauga location 2-3 years of Travel Industry experience or travel education equivalent TICO Certified     Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada
Kognitiv Mississauga, ON, Canada
Aug 20, 2019
Full time
We are looking for  Travel Sales Agents  to join our growing team in Mississauga! You will be responsible for planning and selling travel services to potential customers as well as actioning and executing all necessary requirements to fulfill travel arrangement requests for the client. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service! What we Do: We are pioneering a new era of collaborative commerce - enabling brands to engage deeply and securely with their customer base in revolutionary ways. We have designed a next-generation marketplace where companies can directly trade their products and services to one another’s audiences. About the Role: Plan, counsel and sell travel services to potential customers Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels. Working proficiency in multi system environment. Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations Sell a full range of preferred supplier products in order to meet and exceed targets Invoice and document client files accurately Action, and execute all necessary requirements to fulfill travel arrangement requests for the client Well versed in travel product, services and suppliers for the Canadian Market Assist in the resolution of client complaints Other duties as assigned Who are you?  TICO CERTIFICATION - is a mandatory requirement  Strong sales and service skills Excellent communication skills (both verbal and written) Strong ability to multi-task in a fast-paced environment Ability to manage conflicting priorities to ensure customer satisfaction levels Ability to work independently and as part of a team in Mississauga location Able to work rotating shifts to cover full hours of operation (including weekends) 2-3 years of Travel Industry experience is an asset Bilingual (other languages are an asset)   Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada
Travel Leaders Group Remote
Aug 20, 2019
Full time
Offer best in class travel consultation to Travel Leaders clients. Quote and book accurate domestic & international, car and hotel reservations, insuring all corporate travel policies are followed. Service inbound corporate travel requests. Delivery extraordinary customer service to all Travel Leaders clients. Greet all clients with enthusiasm. Provide consultative service to travelers and travel arrangers throughout the booking process. Complete all reservations in an accurate and timely manner, insuring all corporate travel policies are followed. Secure the lowest air/car/hotel rates available at time of booking. Utilization of client and Travel Leaders negotiated programs when applicable. Utilize GDS low fare search capabilities. Maintain goal expectations in the following areas: Productivity – measured by transactions per day. Quality – minimal customer service issues. Customer experience – measured through call monitoring performance   Leadership Abilities: Has strong understanding of own skill set and development opportunities Demonstrates exceptional team work Proactively offers support when ability matches need Acts as a leader among peers Thanks peers, for support they have provided Consistently demonstrates master of the guiding principles in daily work habits Ability to provide constructive feedback to peers and leaders when appropriate Ability to handle most difficult situations May seek minimal guidance, but generally has solution at hand Able to support peers in decision making Knows when to escalate to a supervisor Strong understanding of key TLC initiatives and employs strong change management skills consistently 5 years’ travel selling experience 5+ years’ customer service experience, preferably in the travel industry Exceptional/above & beyond, proactive customer service approach Fluent in Spanish and English language strongly preferred Ability to work between the hours of 10am-7pm EST required Excellent travel industry knowledge Mastery in WorldSpan GDS, with experience in multiple GDS’ GDS formats, short cuts, enhancements, pricing. Corporate travel experience required Expert in international travel bookings and process Experienced handling of multiple accounts Exceptional communication skills both written and oral Embrace change, adaptable, viewed as a leader
Personnel Travel Consultants New Jersey, USA
Aug 08, 2019
Full time
Reservations/Operations Manager  The reservations/operations manager is responsible for team leadership and ensuring impeccable client, vendor service is always provided. This role is also accountable for the strategic implementation of the correct and consistent functioning of the reservations / operations center. The manager must assess the operation for accuracy, consistency, and capability daily, ensuring all the proper tools are available for this effective delivery.   Hiring, training, coaching, and leading operations/reservations associates and consultants as they provide support for clients/vendors  Implement the processes and practices of our new CRM system with training, coaching, to leading operations/reservations associates and consultants   Leading team meetings, to better understand issues and barriers to success, educating and coaching employees on processes and practices, and setting expectations for the team.  Assisting other management team members in identifying trends and establishing team goals.  Ensuring staff members are achieving desired service levels and taking corrective action, as needed.  Preparing reports and analyzing call/informational data to improve processes, ensure resources are properly allocated, and maximize efficiency and client satisfaction.  Authorizing replacements or refunds.  Taking on other tasks or projects to support employees, other managers, and operations.  Work collaboratively to support and promote the company’s values and vision.  Develop reward, recognition and motivation techniques to maintain employee satisfaction.  Work in partnership with product and other departments to ensure seamless adoption of all client satisfaction goals, objectives and initiatives.   Assess and develop a foundation of procedures to evaluate operational/reservation growth from $7 to $10 million, $10 to $15 million and $15 to $20 in sales.  Contribute towards the achievement of company’s strategic and operational objectives    5+ years of business/leadership experience  Higher education in business management or related field or equivalent experience required   Thorough understanding of operations, architecture, and supervisory philosophies  Proven leader with outstanding communication skills and practices  Ability to invigorate others  Detail oriented in process and execution  Process driven  Ability to analyze problems and formulate solutions  Good judgment and logic with the ability to make rapid decisions using a defined framework, process, and metrics  Area Knowledge – systems, processes, scripts, users/customers, people  Proficiency with computers, Microsoft Office Applications preferred (i.e. Word, Excel, Outlook) 
Personnel Travel Consultants 100 Maryland Ave SW, Washington, DC 20001, USA
Jul 16, 2019
IMMEDIATE NEED:  Temporary Position – Apollo Agents Our client has an immediate need for 3-4 temporary Corporate Travel Agents   Requirements: Apollo experience, domestic and international skills, booking builder would be a plus. Hours would be M-F 11:00 am to 7:00 pm CST - (some flexibility if you prefer part time such as 3:00 pm to 7:00 pm CST). Assignment would be through Oct 31st. Must have current Apollo experience.
Island Trees Travel
Jul 09, 2019
Plan and sell transportation, accommodations,and other travel services Receiving payments and maintain financial documents Prioritize networking and building your customer database to meet and exceed profit, sales, and targets at the individual and team level Maneuver through our booking application systems. Requirements Previous experience being commission focused, meeting and exceeding sales targets Travel experience, as well as knowledge of domestic and international travel trends Experience in building, maintaining, and managing client relationships Excellent computer and typing skills Professional, customer service-oriented mentality Positive attitude and a will to succeed independently, as well as part of team Able to work a flexible 5-day work schedule (including some evenings and weekends)