Latest Jobs

Judy Perl Worldwide Travel New York, NY
Jan 17, 2019
Part time
Judy Perl Worldwide Travel Assistant Group Coordinator Description   For each group travel departure, an Assistant Group Coordinator serves as an integral part of the department to ensure all travelers unique itinerary details are accurately reflected for a flawless personal and overall experience.   The ideal candidate will be available 3 days per week (20-24 hours/week).   Essential Duties and Responsibilities include the following:   Requirements: Excellent communication and customer service skills [both with clients and colleagues]; Strong Microsoft Excel and Word Skills; Attention to detail and formatting; Must exercise effective time management and ability to prioritize based on deadlines; General knowledge of destinations and geography; Be self-motivated.   Duties: Communications: Answer telephone and direct calls to appropriate staff, take detailed messages; Answer emails in a timely and professional manner; Learn our products thoroughly in order to answer these queries.   Database management: Maintain our customer/prospect database. This includes correctly entering names, addresses, and other marketing information. Keep track of client dates of birth, passport numbers, credit card numbers and other personal information; Invoicing through proprietary database and accounting system (ClientBase).   Group and Charter Data Management: Maintain manifests for each group departure by keeping them up to date; Manifests include, but are not limited to: Air [arrival and departure information], Guest Information, Pre and Post-Cruise Hotels;    Monitor validity of passport expiration; Client invoice updating - adjusting this invoice unique to the guest booking, to accurately reflect itineraries and schedules (addition of hotels, flights, transfers, tours).   Other duties: Assist with preparation of final documents; Create travel bookings: make simple bookings at hotels for accommodation and transfers, as directed by senior staff using existing templates.
Personnel Travel Consultants United States
Jan 17, 2019
Temporary Positions for SABRE Agents (Long & Short-Term Assignments)– Must have current SABRE and  Travel Agent    Experience Great opportunity for a well-organized agent that has great Sabre skills and is familiar with Group Travel, working with both phone and email.  Handling all aspects of reservations, ticketing, exchanges, refunds etc.   Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire https://form.jotform.com/82684145594972 - Sabre Assessment
Personnel Travel Consultants New York, NY
Jan 15, 2019
Full time
PERSONNEL TRAVEL CONSULTANTS IS A STAFFING AGENCY THAT WORKS WITH TRAVEL INDUSTRY. WE ARE A PREFERRED AGENCY FOR MANY TMC, CTD'S CORPORATIONS AND TRAVEL AGENCIES. Meeting Planner – New York City We have an excellent opportunity for a Meeting planner who is highly organized and technically savvy. Knowledge of CVENT, Microsoft Office, Word, Excel Must be well versed in simple meetings, events and incentives
Personnel Travel Consultants West Coast, USA
Jan 15, 2019
Full time
Our Client is currently looking for a Business Development Manager.  The Business Development Manager is a critical role, responsible for driving lead generation, while also increasing Company’s visibility as a best-in-class solution for managing corporate, executive and entertainment travel for small to medium size enterprises across our five West Coast office locations. Reporting to the Director of Sales and Business Development, we are looking for a creative thinker who is comfortable working across all levels of an organization and is willing to work independently, but also as part of a close-knit international sales team. Responsibilities Use a consultative sales approach to understand each prospect’s business and effectively sell at the C-Level, procurement and finance departments. Develop and implement strategic goals and tactical planning in developing new corporate business by nurturing and developing relationships with key strategic and supplier resources within their territory Initiate, manage and take ownership of strategic dialogues with potential clients, as well as internal Company resources Ability to sell individually and as a team, leverage internal resources and work with a passion for customer success. Maintains a high-level of productivity, managing competing priorities, and work under the pressure of time constraints in a fast-paced, complex and collaborative team-oriented environment. Uses quarterly forecasting and pipeline management to manage sales growth. Effective use of CRM (Salesforce) tool to map opportunities, accounts, activities and next steps. Works closely with Sales Operations team to ensure seamless client engagement through the sales process Develop & leverage professional network to build brand awareness of Company (Corporate, Entertainment & Leisure travel capabilities). Builds peer support and strong internal-company relationships with other key management personnel Qualifications Bachelors/Master’s degree preferred or equivalent work experience Five (5) to seven (7) years of sales/business development experience within a B2B sales environment. Proven problem solver who is highly organized with a strong attention to detail. Track record of successful sales experience demonstrated by specific achievements/targets Prior experience with cold calling, prospecting and/or generating leads externally in a corporate environment Articulate and confident presentation skills with groups of all sizes and levels of management Solid understanding of the B2B sales process (selling a suite of services) and business fundamentals. Strong MS Office skills (Excel/PowerPoint) and an excellent writer with strong overall communication skills. Enjoys the pace, excitement and energy of working with a international sales force within a high growth and fast-paced business Travel industry experience strongly preferred Preference to be local to one of our West Coast office locations (Beverly Hills, Encino, San Diego, Sierra Madre, Scottsdale), but not essential Ability to travel up to 30% of the time
Personnel Travel Consultants New York, NY
Jan 15, 2019
Full time
Corporate Travel - Highly Skilled Sabre Agent – Midtown NYC Great opportunity for a well-organized agent that has great Sabre skills.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire https://form.jotform.com/82684145594972  -  Sabre Assessment
ATC Travel Management, LLC United States
Jan 14, 2019
Full time
Applicant must be proficient with Apollo Smartpoint. Applicant must have a minimum of three years’ experience as Corporate Travel Consultant. Applicant must be a resident in the U.S. ATC does not sponsor applicants for work visas. ATC does not accept contact from staffing agencies. ATC is a virtual company. Our agents work at home and must have a quiet place to work. Applicants must possess a computer and access to the Internet using a router that will accept a Voice over Internet phone. ATC will provide the VoIP telephone and headset. Applicant must be familiar with Microsoft Office tools such as Word, Excel, and Outlook. Problem Solving & Judgment – identifies, gathers, and analyzes the most critical information needed to understand problems, makes sound, timely decisions; demonstrates integrity and sound ethics; always does the right thing. Planning & Execution  - aligns own plans with the larger work unit; prioritizes tasks and competing demands; pays attention to critical details; acts resourcefully to complete work within time and quality requirements. Business & Technical Skills - demonstrates job knowledge; understands the business; supports the ATC vision, mission, values, and strategic focus. Customer Focus - identifies key internal and external customers and their requirements; serves customers with excellence; seeks and utilizes customer feedback for improvement of products/services; treats customers with dignity and respect; delivers exceptional customer service.       Influence & Negotiation - provides sound rationale for ideas; links proposals to needs and benefits; advocates ideas with confidence; seeks to find common ground with others on points of disagreement; addresses conflicts directly and constructively. Leadership - demonstrates commitment, ownership, and a "can-do" attitude; leads self and others to accomplish critical organizational goals and objectives; champions ideas and initiatives.       Communication - conveys ideas clearly in verbal and written form; describes products/services accurately, without exaggerating or misrepresenting; listens carefully and attentively to others' ideas and opinions; provides relevant information to those who need it. Teamwork - builds good working relationships with other employees; works well across functions, locations, and levels as needed; treats others with dignity and respect; contributes productively to group and organizational outcomes; collaborates as a team player. Initiative & Drive for Results - takes initiative to make things happen; demonstrates personal drive and motivation; puts in sustained effort to accomplish desired results; produces excellence in work; contributes to rapid progress towards goals. Flexibility & Continual Learning - maintains a positive outlook and responds constructively to obstacles and difficulties; demonstrates resilience under stressful circumstances; perseveres to achieve results; readily adapts to constant change; pursues opportunities to gain new skills and knowledge. 
Lindblad Expeditions Seattle, WA, USA
Jan 09, 2019
Full time
The Manager Hotel services is responsible for the delivery of exceptional guest service and experience on our USA vessels. Through innovation and leadership, this position ensures the onboard service experience reflects Lindblad’s passion for the extraordinary. ESSENTIAL DUTIES Responsible for US flagged vessels guest services operations. Ensure delivery of exceptional shipboard guest service and experience by hotel personnel. Identify and implement enhancements for shipboard service, including new programs, propagating best practices and improving existing elements of shipboard service. Provide leadership and guest service guidance and support to Hotel Managers and galley personnel. Oversee development and execution of culinary directions, ensuring food philosophy is executed within appropriate budgetary guidelines. Oversee hotel training programs, identifying needs and coordinating execution of training for hotel and galley personnel and participates as appropriate. Implement cross training of shipboard personnel to provide a source of sustainable flexibility. Oversee and shepherd the orientation and training of new Hotel Managers. Ensure exemplary presentation of service personnel, including uniforms and appearance. Conduct Hotel Manager performance evaluations and coordinates feedback from Captains and Department Heads. Supervise Hotel-related Purchasing Managers and leads cost savings initiates with this team, as well as selects and implements product specifications for hotel operations. Responsible for shipboard profit centers’ quality and profitability. Work closely with the Marine operations team to ensure both maintenance, capex, drydock and newbuild project handoffs are seamlessly executed between departments. Coordinate shipyard projects and leads initiatives, obtaining quotes, planning budgets and executing work. Ensure shipboard signage and communication materials reflect LEX marketing materials in format and tone. Monitor all sources of guest feedback from comment cards, letters, and hotel manager reports, ship visits. Review all hotel related comments and makes sure remedial action is taken, where necessary, and also that the ships receive recognition when deserved. Other duties as required. GENERAL QUALIFICATIONS Education/Experience BA/BS degree, and 5+ year’s management experience within hospitality environment. Maritime shipboard experience required. Communication Skills Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess exceptional communication skills --both in writing and orally—and the ability to persuade. Other Skills/Abilities Proficient computer skills in the Windows operating system, including both word-processing and spreadsheet applications. Excellent customer services skills required. Strong skills in leadership, time management, handling multiple tasks, setting priorities, and meeting deadlines. The ability to work independently as well as with others in a team environment. Regular travel is required.
Lindblad Expeditions New York, NY, USA
Jan 09, 2019
Full time
The role of Expedition Specialist is a critical one. Whether it is helping a prospective guest learn about expedition travel and the amazing experiences available, welcoming back loyal past guests to assist them in planning their next adventure, or helping a booked guest prepare for the trip of a lifetime, our Expedition Specialists are the primary connection that our guests and travel partners have with Lindblad pre- and post-trip. Expedition Specialists must fulfill our brand promise to do “Whatever It Takes” in their guest and travel partner interactions just as much as our Field Staff and Crew do on the ship. On a functional level, the main objective of the Expedition Specialist is to provide exceptional service and effectively close sales for guests to experience the “Exhilaration of Discovery” through a Lindblad voyage. This position requires a self-motivated individual with excellent communication and customer service skills, along with an ability to multi-task and a passion for travel. This person will be required to develop in-depth knowledge of our reservation system as well as our products, policies, and procedures. To assist in this, Lindblad sends Expedition Specialists out on Voyage of Discovery trips, during which they travel as guests on our various Expeditions around the world. This ensures team members have first-hand knowledge of the product and can speak intimately about the experience. The ideal candidate must be team-oriented, as the position requires interaction with various partners, including the Inventory Control Manager, Operations, and Sales & Marketing. This position entails shift work, including weekend hours and certain holidays. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. Additional duties may be added or assigned at any time. Respond to inquiries in timely and professional manner from various channels, including phone and email, and assist clients with reservations. Provide product knowledge and consultation as well as exceptional guest service to all clients. Assure utmost accuracy of all details and information required to complete reservation. Collaborate with teammates and internal partners, such as marketing and sales, to assist in converting bookings Meet or exceed company sales and performance goals. Assist with all other reservations-related assignments. GENERAL QUALIFICATIONS Education/Experience High school diploma or GED required. College degree preferred. Customer service experience required; minimum of 2 years experience in dealing with customer service in retail or service industry. Travel industry experience and geographical knowledge preferred. Communication Skills Strong command of the English language and the ability to read and comprehend documents such as correspondence, forms, brochures, and tickets. Ability to write professional correspondence. Ability to speak effectively with internal and external customers. Other Skills/Abilities Proficient computer skills in the Windows operating system, including both word-processing and spreadsheet applications. Experience with a reservation system preferred. Minimum typing speed: 50 wpm. Strong skills in time management, attention to detail, independent decision making, handling multiple tasks, setting priorities, and meeting deadlines. The ability to work independently as well as with others in a team environment. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned. Interested? Visit our website and learn more about Lindblad Expeditions: www.expeditions.com.
Lindblad Expeditions New York, NY, USA
Jan 09, 2019
Full time
The dedicated Charter Coordinator objective is to support the Charters and VIP/Special Interest groups by providing exceptional guest services and support for the charterer organization and their clients. This position requires a self-motivated individual with excellent communication skills and ability to multi-task with the highest level of efficiencies in a fast-paced sales and service environment. This individual must be detail-oriented and organized with the ability to manage and execute high - level requests and expectations, effectively manage bookings and maintain/develop professional relationships with charter partners. This individual will be interacting and coordinating with the charter partners and VIP clients from various organizations/corporations as well as internally with the Lindblad Sales team, Product Development Team, Program Managers, Accounting and Operations & Reservations teams; Must be a team player. Essential Duties Serve as the main operations liaison and resource for all operational and financial functions for charters Customize special arrangements, speakers, events, innovative events/programming ideas and arrange pillow gifts; Ensure that all special activities and services are expertly arranged in advance from audio/visual equipment, entertainment, dining, onboard presentations, special receptions and more… Create invoices, manage deposits, confirm receipt of payments and reconcile all payments Liaison with the operations team to ensure proper distribution of all pre/final and post-travel documentation. Manage guest manifests, information forms, flight questionnaires, medical forms, credit card forms, and other pertinent documentation required to complete bookings and service guests. Manage bookings and all special requests for guests and group coordinators. Ensure that our ships are briefed on special arrangements and or presentations to help the charter achieve their objectives. Coordinate with the charterer to ensure that they are kept up to date on any itinerary or program changes. Participate in reservation/operations operational briefings as needed. Work closely with the Sales Team to plan and execute the charter experience onboard. Work with the onboard team to ensure that the charterer has their logo, branding and messaging in place onboard. Manage all incoming calls and email communication. Handle and resolve conflicts or guests service issues by recommending and or providing alternative solutions. Participate in post voyage briefings. QUALIFICATIONS: BA/BS degree preferred. Group travel experience and knowledge of expedition travel or applicable geographic regions and cultures preferred. Communication Skills Using the English language, this person must have an ability to read, write, and comprehend contracts, correspondence and memos. Must also possess the ability to effectively communicate with a professional demeanor, both in writing and verbally. Other Skills/Abilities Proficient computer skills in the Windows operating system and Microsoft Office, including Word & Excel. PowerPoint skills preferred. Strong time management skill, capable of multi-tasking, setting priorities, problem solving and meeting deadlines. The ability to work independently as well as with others in a team environment. Occasional participation at sales events will be required as needed. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
Lubrizol Cleveland, Ohio
Jan 08, 2019
Full time
Travel Agent Job Description As a Corporate Travel Agent in our corporate office, you will work closely with the other members of our travel team to ensure that all travel requests are responded to in a friendly and timely manner, and within our travel and entertainment guidelines.   The successful candidate should be a self-motivated and organized individual who enjoys working as part of a team in delivering a premium level of service.   Responsibilities Confirm lowest logical air, car and hotel reservations according to the our travel policy Handling all travel requirements including complex domestic and international flight itineraries To issue, re-issue and perform re-calculations of international and domestic airfares Sourcing the best and most cost effective worldwide routes booking all flights, hotel and ground Answering calls and emails from employees in a polite, efficient and professional manner Maintain thorough knowledge of the Lubrizol reservation process – including quality control and the on-line Concur booking tool process. Knowledge of international reservation process Communicate all necessary client requests and/or concerns to supervisor and manager Provide VIP assistance as needed Provide outstanding customer service to our employees Assist with value added projects requested by travel management Work as part of a team and communicate effectively both internally and externally Attend and participate in team meetings Keep abreast of current events and changes in the travel industry Online reservation fulfillment and ticketing Other duties as assigned   Requirements 6+ years of corporate travel experience Expertise with the Galileo/Apollo GDS travel system Knowledge of Concur on-line booking tool Experience with complex domestic and international fares Possess excellent geographical and product knowledge of destinations and suppliers Proficient in Microsoft Office – Outlook, Excel and Word Ability to function in a fast-paced, demanding environment High level analytical skills Excellent communication and organizational skills