Latest Jobs

Agent24, Inc. Remote, OR 97458, USA
Mar 25, 2019
Full time
Description Assist and support the frontline dedicated account agents with questions related to client specific policies, standards in building a PNR, in-house systems and technical tools.  This position will also assist with coaching, monitoring, serve as an escalation point for the frontline agent when needed, and take calls as directed by supervisor or management. Successful candidate will: Assist frontline agents on a real time basis with questions related to client specific policies, standards in building PNR, questions related to the use of ULR, Avaya and other technical tools Monitor ticketing queues and QC reject queues and ensure that proper corrections are made and tickets issued Process declined credit cards/calling emergency contacts/vendors etc to ensure that tickets are issued Be responsible for understanding and making the team understand all industry rules and regulations, tariffs and accurately applying this information when pricing and ticketing Hold for vendors on busy nights to ensure agents can continue to take calls and reduce ASA (Average Speed of Answer) Maintain high performance and a positive attitude by providing prompt and professional responses to agents’ queries and questions May serve as backup to other areas as needed Take calls as directed by supervisor or management Perform other duties as deemed necessary by management Requirements Two years minimum experience required working for agent24 or TravelHelpline.  Must be efficient on Sabre. Must have working knowledge of MS office products. Please note all candidates must: Not be on a written or final written warning Be detail oriented Have excellent communication skills Have low errors if working as an agent today Have the ability to read and interpret fare rules to ensure accuracy Have the ability to work in a fast-paced environment Feel confident with navigating the A24/Helpline A247 profiles Willing to work 40 hours per week Be able to assist with scripting issues Use the shift swap process at a minimum Have a can-do attitude at all times
Personnel Travel Consultants New York, NY, USA
Mar 25, 2019
Full time
Product Support Specialist Our NY based client is looking for a Product Support Specialist to assist their agents in the following areas, Sabre, QC, Concur and other technical programs related to the travel industry. This is “go to” role. Sabre scripting and Worldspan would be a plus. If you are a strong agent and feel that you have these strong to expert technical skills and are looking for this type of opportunity, please contact us and we can review your background to see if you could be an ideal fit. THIS IS NOT A VIRTUAL ROLE. CANDIDATES MUST LIVE AND OR TRAVEL INTO NYC ON A DAILY BASIS!
Kognitiv Mississauga, ON, Canada
Mar 21, 2019
Full time
Travel Nation - a subsidiary of Kognitiv - is looking for  Travel Sales Agents  to join our growing team. You will be responsible for planning and selling travel services to potential customers as well as actioning and executing all necessary requirements to fulfill travel arrangement requests for the client. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service! What we Do: We are pioneering a new era of collaborative commerce - enabling brands to engage deeply and securely with their customer base in revolutionary ways. We have designed a next-generation marketplace where companies can directly trade their products and services to one another’s audiences. About the Role: Plan, counsel and sell travel services to potential customers Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels. Working proficiency in multi system environment. Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations Sell a full range of preferred supplier products in order to meet and exceed targets Invoice and document client files accurately Action, and execute all necessary requirements to fulfill travel arrangement requests for the client Well versed in travel product, services and suppliers for the Canadian Market Assist in the resolution of client complaints Other duties as assigned Who are you?  TICO CERTIFICATION - is a mandatory requirement  Strong sales and service skills Excellent communication skills (both verbal and written) Strong ability to multi-task in a fast-paced environment Ability to manage conflicting priorities to ensure customer satisfaction levels Ability to work independently and as part of a team in Mississauga location Able to work rotating shifts to cover full hours of operation (including weekends) 2-3 years of Travel Industry experience is an asset Bilingual (other languages are an asset)   Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada
$35,000 - $38,000 weekly
Kognitiv Mississauga, ON, Canada
Mar 21, 2019
Full time
About the Role; Travel Nation – a subsidiary of Kognitiv - is looking for  Air Support Agents  to join our growing team. You will be responsible for managing and supporting online bookings as well as air reservations. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service!   Build air itineraries for Canada and US , with pricing options via the company’s proprietary booking platform Manage and support online bookings, multiple queues and inboxes. Work directly with Travel Nation and other designated brand customers and/or their travel advisors. Process ticket requests, confirmations and invoices plus all schedule changes from the airlines ensuring there is no disruption to the client’s itinerary. Maintain up to date knowledge of company’s airline contracts with preferred suppliers to ensure best utilization opportunities. Utilize excellent customer service skills to resolve any issues that surface with customers air travel arrangements. Who are you? MUST HAVE GDS EXPERIENCE TO APPLY Strong ability to multi-task in a fast-paced environment Excellent interpersonal and communication skills (both written and verbal) Exceptional customer service skills Ability to manage conflicting priorities to ensure customer satisfaction levels are achieved Strong GDS skills, specifically Travelport / Apollo Ability to handle re-issuing BSP and ARC documents through Apollo Ability to work independently as well as part of a team from Mississauga location 2-3 years of Travel Industry experience or travel education equivalent TICO Certified     Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada
Cain Travel Boulder, CO
Mar 20, 2019
Full time
  Job Responsibilities Make professional and accurate business travel arrangements for our corporate accounts including air, car, and hotel and ground transportation in a non-scripted environment in Apollo. Follow company procedures, account guidelines and superior customer service standards with the ability to build a PNR, read Bars and Profiles accurately, complete ticketing including fill-in format multi-segment international ticketing with contracts, do exchanges with and without ARNE, able to book cars and hotels in Apollo. Can invoice TUR, Non-ARC and hotel and limo segments when required. Understand the difference between being a consultant and an agent. Able to offer suggestions, alternatives and think creatively to provide the client the best travel experience. Manage and complete ticketing from online queues All other tasks as needed Qualifications   5 years of corporate travel experience. Apollo preferred with current corporate travel experience highly preferred. Ability to perform in a fast-paced environment. Flexible in shift requirements. This is maybe an overnight/weekend position Use proper English for spoken and written communication. Able to prioritize work and remain calm and efficient. Enjoy working and supporting a team environment. Ability to work independently and problem solve without supervision
Your Travel Center Inc Santa Barbara, CA, USA
Mar 20, 2019
Full time
IS YOUR FUTURE SECURE IN THE TRAVEL BUSINESS?   Your Travel Center/Montecito Village Travel,  A Virtuoso Travel Agency , seeks professional leisure  travel consultants with established business for our busy  Santa Barbara office. Good salary & benefits, medical and 401K.  Email resumes to  employment@ytc.com .  Seeking candidates with 3-5 years experience for our luxury leisure office. $1000 SIGN ON BONUS for agents with a following  (to be paid after 1 year of employment) !  ALSO, looking for busy professional independent contractors located in the US.  Visit  www.ytc.com  for more company information.
Your Travel Center Inc Santa Barbara, CA, United States
Mar 20, 2019
Full time
YOUR TRAVEL CENTER/MONTECITO VILLAGE TRAVEL, SANTA BARBARA’S PREMIERE VIRTUOSO TRAVEL AGENCY IS LOOKING FOR AN ENERGETIC RECEPTIONIST/ ADMINISTRATIVE ASSISTANT WHO HAS AN INTEREST IN A FUTURE IN THE TRAVEL INDUSTRY.   YTC/MVT has been in business since 1972.  The agency has expanded and grown into a leading Virtuoso travel agency – with affiliates and partners all over the United States. We currently have an opening for a fulltime Receptionist / Administrative Assistant to join our team.  The job would consist of reception and front office job functions, as well as learning how to be a luxury travel advisor.   Good salary & benefits, medical and 401K. Email resumes to employment@ytc.com   Some Daily Responsibilities: Greet Clients, Vendors & Walk ins Answer incoming calls, take messages and give to Agent in office or Outside Agent Post Commission Checks Process customer invoices Review Client Docs determine where to send Prepare Checks to be Deposited/Bank Maintain office organization including filing, organizing, restocking, etc. Purchase office supplies Ship packages via FedEx or USPS Assist Office Manager, Operations Manager, Credit Manager and Controller with special projects
Getaroom Dallas, TX, USA
Mar 13, 2019
Full time
Take off with this Fabulous opportunity for Virtual Sales in Travel! *High Commissions *Own Your Schedule *Contract  *There will be a 2-3 week training period in the Dallas office, upon completion of that, you will be able to update to virtual status.
Personnel Travel Consultants New York, NY, USA
Feb 28, 2019
Full time
We are seeking a Social Media Video Marketing Manager with Strategic Planning Availability,  Travel Industry Experience is a Plus Lead social media initiatives, while developing strategies – utilizing all major channels, Facebook, Twitter, YouTube, Snap Chat, Pinterest, Instagram, etc.  Supervise and guide engagement, moderation and social customer/agent support across the social web. Measure and analyze weekly reports on the effectiveness of social channel campaigns, develop new strategies Drive referral traffic from social channels to the company’s-owned channels and websites. Improve lead-generation revenue through paid social advertising and other monetization efforts Monitor trends in tools, culture, and applications and appropriately apply that knowledge to growing the use of social media at the Company. Maintain posting guidelines and brand style guide for all social channels. Work closely with our sales team and brand partners to produce high-quality, original sponsored written and video content specific to our social platforms social media-specific experience with deep knowledge of all major platforms (Twitter, Facebook, Snapchat, Instagram, Pinterest, YouTube) agency or in-house working directly on social media marketing as a community manager, copywriter, or strategist A passion for Travel is a definite plus! Familiarity with scheduling software such as Hootsuite or Sprout Experience with all or any of the following platforms / programs is a big plus: Facebook Ad Manager, Promo, Photoshop, Illustrator, Google Analytics, PubExchange, Optimizely, Snaplytics and Google Supermetrics Presentation skills including PowerPoint and Google Presentations Proven experience building and managing paid campaigns Ability to work independently and as a supportive member of a larger team Experience in video production is a plus Travel Industry Experience is a plus