Latest Jobs

Kognitiv Toronto, ON, Canada
Oct 17, 2018
Full time
What we do; Kognitiv is paving the way for the next era in B2B collaborative commerce - enabling consumer and hospitality brands to engage deeply and securely with their customer base. Brands can collaborate with suppliers and value-added partners, providing customers with personalized experiences. We have created new distribution applications designed on the principles of effective commerce: value discovery, collaboration, trade and personalization. The network uses machine learning and distributed applications to analyse consumer behaviour data and identify profitable opportunities for brands and partners to leverage. These opportunities are packaged and marketed to consumers through complete programs, backed by Kognitiv’s technology resources, applications, and expertise. About the role; With our Head Office in Toronto and global offices in the UK, EMEA & APAC we are looking for a commercially minded manager in the air fare field   to complement our existing global aviation team. From entrepreneurial roots, we have significant growth ahead of us and are looking for outstanding people to come and join an established team of industry experts. In this newly created role you will hold operational responsibility for the day to day account management of the airline portfolio and will report into the Head of Operations. Your specific accountabilities will include the following (but not be limited to); Suport the portfolio of key airline supply accounts whilst building strong business relationships Ensure all commercial deals are maximised to exceed targets Analyse sales performance of airline supply partners and ensure the business is up to date with sales performance, issues and opportunities React to any aviation issues that may arise, and liaise with relevant departments to adopt collaborative working Ensure airline tactical offers are promoted in an effective and timely manner Oversee the distribution of all airfares through the GDS and in-house systems Oversee the aviation development and distribution strategy working closely with IT to ensure the company is consistently competitive and looking to the future Create, develop and implement standard operating procedures Collaborations with aviation and other trading partners   Who Are You? To be successful in this role, your attention to detail needs to be second to none. You are a strong communicator who passionately brings your team together to work collaboratively towards a joint goal. You will be a master of prioritisation and have the ability to understand the finer details as well as the larger overview of Kognitiv’s strategy. Your background in travel will enable you to feel like an integral part of the Kognitiv team in no time! Excellent account management and relationship skills Advanced GDS knowledge is essential Previous experience from a similar role Great commercial awareness Highly skilled communicator Impressive experience in international relationship building Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada
Personnel Travel Consultants 347 5th Ave, New York, NY 10016, USA
Oct 11, 2018
Full time
 Corporate Travel Agent (Floater Position)   Our client is looking for an Experienced Corporate Travel Agent (Floater) position can be virtual, however must be able to commute to New York City for on-sit coverage.  Must be available to work between the hours of 8:00 am – 9:00 pm EST, (most shifts will be 8:30 am – 5:30 pm or 9:00 am – 6:00 pm EST).   Must be able to handle multi prestigious accounts, proficient on SABRE GDS   --At least 5 years of experience as a corporate travel agent --Strong International and Domestic corporate travel skills --Excellent SABRE skills  --Strong service focus and customer orientation for high end travelers  --Ability to function in a fast-paced, demanding environment --Ability to float to our New York on-site clients (occasionally)  
ATC Travel Management, LLC
Oct 10, 2018
Full time
Applicant must be proficient with Apollo Smartpoint. Applicant must have a minimum of three years’ experience as Corporate Travel Consultant. Applicant must be a resident in one of the following states: Maryland, Virginia, Georgia, Florida, Texas, or California. ATC does not sponsor applicants for work visas. ATC does not accept contact from staffing agencies. ATC is a virtual company. Our agents work at home and must have a quiet place to work. Applicants must possess a computer and access to the Internet using a router that will accept a Voice over Internet phone. ATC will provide the VoIP telephone and headset. Applicant must be familiar with Microsoft Office tools such as Word, Excel, and Outlook. Problem Solving & Judgment – identifies, gathers, and analyzes the most critical information needed to understand problems, makes sound, timely decisions; demonstrates integrity and sound ethics; always does the right thing. Planning & Execution  - aligns own plans with the larger work unit; prioritizes tasks and competing demands; pays attention to critical details; acts resourcefully to complete work within time and quality requirements. Business & Technical Skills - demonstrates job knowledge; understands the business; supports the ATC vision, mission, values, and strategic focus. Customer Focus - identifies key internal and external customers and their requirements; serves customers with excellence; seeks and utilizes customer feedback for improvement of products/services; treats customers with dignity and respect; delivers exceptional customer service.       Influence & Negotiation - provides sound rationale for ideas; links proposals to needs and benefits; advocates ideas with confidence; seeks to find common ground with others on points of disagreement; addresses conflicts directly and constructively. Leadership - demonstrates commitment, ownership, and a "can-do" attitude; leads self and others to accomplish critical organizational goals and objectives; champions ideas and initiatives.       Communication - conveys ideas clearly in verbal and written form; describes products/services accurately, without exaggerating or misrepresenting; listens carefully and attentively to others' ideas and opinions; provides relevant information to those who need it. Teamwork - builds good working relationships with other employees; works well across functions, locations, and levels as needed; treats others with dignity and respect; contributes productively to group and organizational outcomes; collaborates as a team player. Initiative & Drive for Results - takes initiative to make things happen; demonstrates personal drive and motivation; puts in sustained effort to accomplish desired results; produces excellence in work; contributes to rapid progress towards goals. Flexibility & Continual Learning - maintains a positive outlook and responds constructively to obstacles and difficulties; demonstrates resilience under stressful circumstances; perseveres to achieve results; readily adapts to constant change; pursues opportunities to gain new skills and knowledge. 
Booking Builder
Oct 10, 2018
Full time
Tier 3 Support   ** Looking for candidates anywhere in North America or Europe.  This is a telecommuting, work from home, position ** BookingBuilder Technologies develops groundbreaking applications in the travel industry.  Our products are very popular, and we have a very strong commitment to customer service.  We are looking for an outstanding Technical Support person with corporate travel agency experience.   Tier 3 Tech Support person functions as the intermediary between the tier one tech support staff and the developers for all BookingBuilder software and applications.  This role is customer facing, and you will work towards resolution for escalated cases and calls from the Tier One/Two support teams. In addition to having travel agency experience and being technically adept, in this role you should have a keen eye for detail and possess excellent communication skills.   You will need to have had experience writing in a scripting language(s), preferably VB6 (or similar).   Responsibilities: Ensure excellent customer satisfaction Take ownership of cases and provide best effort support, no matter the inquiry Assist customers on technical issues via phone/email/screensharing Respond appropriately to customer or internal issue escalations Work with other tech support staff and software developers to resolve or properly close tickets Manage an individual ticket queue and work your cases in a timely manner Work flexible hours as required due to the global customer base Create issue tickets (bug reports) for emerging issues Create Knowledge Base documentation Track down network and hardware issues such as proxy problems, device driver issues, virus scanner issues that are potentially causing problems that seem related to the software Resolve installation and upgrade issues Write VB scripts to enhance customer experience with our product Collect logging information (e.g. hang and crash dumps) for use by the development team You will, from time to time, be asked to assist in gathering and refining specifications and requirements based on product needs Create and maintain software documentation where appropriate Stay plugged into emerging technologies/industry trends and apply them into operations and activities Follow the direction of management and provide feedback Attend occasional staff meetings in different locations within the United States All other tasks as assigned We are looking for someone who has: Proven work experience in the travel industry including experience with Sabre, Amadeus, and the Travelport GDSs.  Knowledge of graphical interfaces of these GDSs is a plus Experience with BookingBuilder software preferred  Supported customers with technical issues Written scripts using a scripting language Comfortable working remotely and with minimal supervision, and able to deliver timely solutions all the while keeping your focus for 40 hours a week   Problem diagnosis and creative problem-solving skills Strong organizational skills to juggle multiple tasks within the constraints of delivery timelines Experience maintaining priorities based upon severity and urgency of customer issues, as well as internal needs as communicated by the leadership Ability to work and thrive in a very busy customer support environment and learn rapidly A personable, patient demeanor Can provide professional references specifically related to corporate travel and technical proficiency  We are a virtual company, so this is a work from home position.  There will be some travel required and, as such, we are looking for someone who resides in North America. You will be expected to work during U.S. East Coast business hours. Please send us a detailed cover letter outlining your relevant experience, what skills related to this posting that you may be missing, and why you will be great for this job.  
Travgroup New York, NY, USA
Oct 10, 2018
Full time
Travgroup is a premier Luxury Leisure and Corporate Travel Agency! We are seeking travel agents/advisors with at least some Sabre experience. Candidate must be well spoken, detail oriented, worldly, computer savy, creative, and friendly for a full-time position in our growing and dynamic Brooklyn, New York office. Independent agents also welcome! We help clients book all their travel needs, from flights, hotels, tours, business trips, family/honeymoon, Etc.  Agent Requirements: - Sabre experience required. - Strong command of the English language and strong customer service skills a must. - Bilingual is a plus as we have international clients, but not a must. - Must be able to work from our office full time 9am - 6pm Monday - Friday (We close early some Friday's) - Salary/commission options.  Salary commensurate with experience, performance commission o ptions.  $30,000-$65,000+ Please email resume to shapse@travgroup.com -PLEASE DO NOT SEND RESUME IF YOU DO NOT HAVE EXPERIENCE AS A TRAVEL AGENT -
Cain Travel
Oct 10, 2018
Full time
Objective: To effectively, coherently and expeditiously manage the implementation & on-boarding process of the Company’s new accounts including the deployment of online booking platforms. Seeking: Cain Travel is looking for a professional, technically inclined individual able to support the implementation and on-boarding processes of our new accounts. The ideal candidate has a strong customer service disposition with excellent verbal & written communication skills to effectively communicate with the client. Title:  Implementation Specialist Qualifications: The ideal candidate is a highly motivated, outgoing & confident individual. The candidate must have strong verbal and written communication skills and is self-driven, dedicated, a quick learner, well-organized and possess uncompromising integrity. Job Requirements: Strong communication skills required.  The ideal candidate will have experience with Concur and/or Deem, effective time management and prioritization skills. This is a hands-on position that will play a critical role in welcoming a new account to the Company. This position will require the ability to successfully manage schedules, meet milestones & complete deliverables as required within the implementation process. Responsibilities • Oversee & manage multiple concurrent, complex multi-phased implementations on a regular basis • Assist the new client with the development of an implementation project plan. • Develop and maintain strong functional and technical product knowledge • Gather functional, business & travel policy requirements from client to design & configure the OBT being utilized by the client to ensure a successful launch. • Effectively communicate/document with both the new customer and the internal Cain team • Provide consultative expertise to the client, including guiding clients through key decisions and trade-offs to maintain implementation timelines. • Awareness of the effects of the implementation on the client side (users, suppliers, GDS, etc). • Lead client & internal training – design and conduct sessions both remote and, where needed, on-site • Written and verbal correspondence with our clients and staff • Return of all phone calls/emails in an efficient and timely manner – ideally within 1 hour • Adhere to all Company policies as stated in the Company manual • Actively train & support new employees entering similar roles • Travel may be required (+/- 10% of the time) Organization: This full-time position will initially be based in one of our Boulder, Colorado locations and will report to the Manager of Account Services.
$49,000 - $65,000 yearly
Palace Travel Philadelphia, PA, USA
Oct 09, 2018
Full time
Experienced Leisure Travel Agent with minimum 8 years’ experience. Advising 100% international travel with significant percentage of  Africa tours and safaris. Servicing travel agencies, organizations and consumers. Excellent knowledge of computer reservations systems, Sabre an advantage. Strong writing skills and commercial awareness. Ability to interact, communicate and build relationships with the industry. Sound knowledge of international travel trends. Excellent benefits package including commission.
AHI Travel Chicago, IL 60631
Oct 01, 2018
Part time
AHI Travel, an international tour operator, recognized around the world for its design and operation of deluxe educational travel programs, is looking for an individual experienced in providing travel-related services to domestic and international travelers, including the booking of domestic and international air transportation and accommodations, to fill the position of Manager, After Hours Passenger Service.   This is a work-from-home position.   This position, working with an AHI support team, provides solutions to travel related problems encountered by AHI travelers while in transit, including but not limited to airline delays or cancellations. “After hours” are 5 p.m. to 8:59 a.m. M-F and 24 hours on weekends and holidays. Essential Duties and responsibilities include but are not limited to: Serve as scheduled as primary contact for in-transit AHI passengers after hours Troubleshoot urgent travel situations that arise and provide appropriate assistance Coordinate as needed with AHI international staff and in-office staff Coordinate overnight accommodations for in transit passengers as needed Coordinate or execute adjustments to passengers’ air itineraries Alert international travel staff of updates in passengers’ travel arrangements Qualifications: Substantial familiarity with airline procedures and international customs regulations Proficiency with GDS, preferably Amadeus, for ticket rebooking and reissuing Knowledge of world geography Proficiency in Microsoft Word and Excel Proficiency in multiple communications channels, including telephone, email, text, what’s app. Effective organizational and time management skills Capability of working independently as well as in a team environment Strong verbal and written communication skills Organizational skills and ability to multi-task Professional, Outgoing and Customer Service Oriented Strong desire to provide a once in a lifetime travel experience Previous experience as a home travel agent is desired Salary commensurate with availability Job Type: Part-time
Judy Perl Worldwide Travel New York, NY
Oct 01, 2018
Part time
For each group travel departure, an Assistant Group Coordinator serves as an integral part of the department to ensure all travelers unique itinerary details are accurately reflected for a flawless personal and overall experience.   The ideal candidate will be available 3 days per week (20-24 hours/week).   Essential Duties and Responsibilities include the following:   Requirements: Excellent communication and customer service skills [both with clients and colleagues]; Strong Microsoft Excel and Word Skills; Attention to detail and formatting; Must exercise effective time management and ability to prioritize based on deadlines; General knowledge of destinations and geography; Be self-motivated.   Duties: Communications: Answer telephone and direct calls to appropriate staff, take detailed messages; Answer emails in a timely and professional manner; Learn our products thoroughly in order to answer these queries.   Database management: Maintain our customer/prospect database. This includes correctly entering names, addresses, and other marketing information. Keep track of client dates of birth, passport numbers, credit card numbers and other personal information; Invoicing through proprietary database and accounting system (ClientBase).   Group and Charter Data Management: Maintain manifests for each group departure by keeping them up to date; Manifests include, but are not limited to: Air [arrival and departure information], Guest Information, Pre and Post-Cruise Hotels;    Monitor validity of passport expiration; Client invoice updating - adjusting this invoice unique to the guest booking, to accurately reflect itineraries and schedules (addition of hotels, flights, transfers, tours).   Other duties: Assist with preparation of final documents; Create travel bookings: make simple bookings at hotels for accommodation and transfers, as directed by senior staff using existing templates
CI Azumano Travel 114 US-84, Fairfield, TX 75840, USA
Oct 01, 2018
Full time
CI Travel, a distinguished travel management company seeks qualified, seasoned Government Travel Consultants for multiple onsite locations across the country.  Candidates  must have 3-5 years experience working as a government travel consultant.  Excellent GDS and customer service skills a must.   Benefits include: Health, dental, vision and life insurance Vacation and sick leave Holidays 401k with employer match Wellness Program *Only experienced consultants need apply