The Travel Industry 101: How To Sound Like You Know What You’re Talking About in Your Interview

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When you’re in a job interview, you want to impress the interviewer with your skills and your experience. What would make the interviewer even more impressed would be your knowledge of the travel industry. Here are just some of the more common terms that you should know on your interview.

Destination Management Company

Otherwise known as a DMC, this is a business that specializes in promoting and reselling tours and accommodations in the area in which where they are located.

READ: What Skills Do You Need to Become a Travel Agent?


Airlines will sell blocks of airline seats to another third party who will then sell these seats to passengers at a discount.

Joint Fare 

When a traveler is flying to a destination and changes airlines during the flight. The first leg of the flight might be with JetBlue, for example, while the second leg of the destination might be with Southwest. The traveler is charged the joint fare which is the cost of the entire flight.

Tour Operator 

A tour operator does just that – they operate a tour for travelers who are visiting. They can put together a package that includes transfers from the airport to the hotel as well as hotel accommodations and a variety of activities and excursions.

Direct vs. Non-Stop

If you think that nonstop and direct flights are the same, think again. A nonstop flight travels from one airport to another without stopping, while a direct flight makes stops along the way.

Blackout Periods 

Blackout periods are days that are very popular with travelers. It’s during these days of high demand that certain rates and offers are not in effect. The reason is simple – it’s during these times that the airlines and hotels have no problem with bookings.

READ: The 4 Toughest Interview Questions (And How to Answer Them)

CRS (Computerized Reservation System) 

This is an electronic systems that links individual travel agencies in a central, airline-owned computer and allows agents to make travel reservations.

Excursion Fare 

This is a round-trip fare that has some restrictions, such as a minimum or maximum stay and advance-purchase requirements.

Corporate Rate 

A discounted rate that companies or corporations negotiate with the airlines.

Double-Occupancy Rate 

The price per person for a room that will be shared with another person.


A tour designed to focus on preserving the environment, or to environmentally sensitive areas.


When a package is all-inclusive it means that, well, everything is included, including fees. This is also used as shorthand for an all-inclusive resort, wherein guests pay a single fee for a room, food, activities, etc.

In addition to impressing by knowing the lingo of the travel industry, it’s also important to stay on top of the happenings in the industry as well. Read TravelPulse, and follow industry association news to stay on top of the travel industry news. You can also use Twitter, Google Alerts, travel magazines and news websites to keep up with the latest current events.

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