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AGENT@HOME    TRAVEL AGENT    MARK MURPHY I remember when we first launched  AGENTatHOME , with the intuitive belief that the home-based segment was a growing market and one that needed a unique information source. In September 2004—four months after the first issue debuted—we received an amazing report from a large Wall Street firm that focused on this segment of travel distribution. It pegged the...
TRAVEL AGENT   JANEEN CHRISTOFF   OCTOBER 11, 2018 In the most recent  U.S. Family Travel Survey , travel agents ranked as one of the industry’s top suppliers—with a grade of B-plus. For travel agents who want to turn that grade into an A-plus, there are some key ways to earn extra credit. The families participating in the survey gave agents some easy benchmarks to hit, making clear that affordability...
JANEEN CHRISTOFF   OCTOBER 24, 2018 It has been said that 2018 is the “year of the woman.” While that may be debatable from a political standpoint, from a travel perspective, it's definitely becoming a trend. More and more women are traveling globally and they are doing so on their own. A new Global Solo Travel Study conducted by British Airways found that nearly 50 percent of women globally have taken a holiday...
by  Cheryl Rosen  /  August 10, 2018   Selling travel agent is not all about free trips — but the hard work can pay off in a career that is rich in adventure and personal relationships, if you start off right. We asked travel agents and industry experts for their best tips to help new travel agents break into the business. Here’s our Guide for the Perplexed. Start with a business plan It takes...
by  Richard D’Ambrosio An inflow of younger leisure travel agents through host agencies may be finally turning the tide against the aging travel counselor profession. The percentage of leisure travel agents reporting being 55 years of age or older was 46 percent this year, down from 51 percent in 2016, according to the 2017 Travel Industry Employee/Jobseeker Survey. While the number of agents 20-35 years of age dropped...
  DONALD WOOD   JUNE 21, 2018 A new survey released Wednesday gathered information for  travel agents  on their employment conditions, challenges, experiences and compensation, as well as job seekers in the travel industry. The 2017 Travel Industry Employee/Jobseeker Survey was launched by leading job resource site HotTravelJobs.com with the intent of finding a better understanding of the salary, hiring...
  MICHAEL SCHOTTEY   JUNE 14, 2018 Aren’t  travel agents  a thing of the past? That kind of notion is what travel agents are used to hearing from the main stream media when it comes to their profession. The average person is a few years behind when it comes to the resurgence of travel agents, so it’s nice to see someone recognizing that not only is the industry on the upswing, but that travel agents...
With the number of independent contractors (ICs) continuing to grow, host agencies are responding with new-to-travel programs to help new consultants begin building their careers in travel. The reasons why such programs were introduced, however, go beyond the increase in agents joining the industry. “We didn’t find the serious candidates we were looking for,” said Kelly Bergin, president of  OASIS Travel Network ....
AGENT@HOME    FEATURES & ADVICE    ROBIN AMSTER For independent agents, the decision as to whether to affiliate with a host agency or consortium is one that deserves careful consideration. Before making a final determination, you must weigh a considerable number of issues while researching the large field of players. “When travel agents research and select a host agency, it’s important that they...
AGENT@HOME    TRAVEL AGENT    MARK MURPHY How would you define training? Is it certification programs from such organizations as  ASTA ,  CLIA  and  The Travel Institute ? Is it a 45-minute webinar from a travel supplier or a fam trip? Is it a deep, immersive and interactive eLearning experience like what we do at  TravelAgentAcademy.com ? It is, in fact, all of the above. The travel agency...
By  JANEEN CHRISTOFF   JUNE 13, 2018 Starting out as a travel agent is a difficult business. One of the keys to running a successful agency is developing strong relationships with those in the industry, and having the right connections is important. Speaking to the owner of Clementine Travels, a Cruise Planners agency, Jessica Pentland, highlighted how making the connection with  Cruise Planners  gave her an...