1 Customer Service jobs

Several Opening for Corporate Travel Consultants - Highly Skilled Sabre Agent - remote position – hours  9:00 am – 6:00 pm EST and/or 9:00 am – 6:00 PST (Must be available to travel to NJ/NY for training)  Great opportunity for a well-organized agent that has great Sabre skills.  Handling reservations and ticketing.  Handles reservations and ticketing for corporate clients by email or phone calls. Handles all elements of travel including and not limited to airfare, cars, hotels, airport parking, car service, visas, passports, etc. Observes, receives and otherwise obtains information from all relevant sources including all websites and GDS to provide accurate information and advises to maximize cost savings and providing the highest degree of customer services. Monitors online booking accounts, issues tickets, and assists with changes, request for new bookings or other issues. Understands and illustrates a working knowledge of both online booking tools; CONCUR and DEEM. Resolves all flight issues where a traveler is at risk due to weather delays, flight schedule changes, etc. to the meet customers' satisfaction. Answers questions from clients regarding invoices, refunds, credits, no show charges, etc. Distributes invoices and statements for on time payment. Helps with any guests' special requests for personal, or leisure travel purposes. Fully understands and acts upon our customer needs at all times. Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently Ability to speak, read and write Japanese is a Plus