3 Corporate Travel Agent jobs

Travel Nation - a subsidiary of Kognitiv - is looking for  Travel Sales Agents  to join our growing team. You will be responsible for planning and selling travel services to potential customers as well as actioning and executing all necessary requirements to fulfill travel arrangement requests for the client. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service! What we Do: We are pioneering a new era of collaborative commerce - enabling brands to engage deeply and securely with their customer base in revolutionary ways. We have designed a next-generation marketplace where companies can directly trade their products and services to one another’s audiences. About the Role: Plan, counsel and sell travel services to potential customers Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels. Working proficiency in multi system environment. Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations Sell a full range of preferred supplier products in order to meet and exceed targets Invoice and document client files accurately Action, and execute all necessary requirements to fulfill travel arrangement requests for the client Well versed in travel product, services and suppliers for the Canadian Market Assist in the resolution of client complaints Other duties as assigned Who are you?  TICO CERTIFICATION - is a mandatory requirement  Strong sales and service skills Excellent communication skills (both verbal and written) Strong ability to multi-task in a fast-paced environment Ability to manage conflicting priorities to ensure customer satisfaction levels Ability to work independently and as part of a team in Mississauga location Able to work rotating shifts to cover full hours of operation (including weekends) 2-3 years of Travel Industry experience is an asset Bilingual (other languages are an asset)   Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada

  Job Responsibilities Make professional and accurate business travel arrangements for our corporate accounts including air, car, and hotel and ground transportation in a non-scripted environment in Apollo. Follow company procedures, account guidelines and superior customer service standards with the ability to build a PNR, read Bars and Profiles accurately, complete ticketing including fill-in format multi-segment international ticketing with contracts, do exchanges with and without ARNE, able to book cars and hotels in Apollo. Can invoice TUR, Non-ARC and hotel and limo segments when required. Understand the difference between being a consultant and an agent. Able to offer suggestions, alternatives and think creatively to provide the client the best travel experience. Manage and complete ticketing from online queues All other tasks as needed Qualifications   5 years of corporate travel experience. Apollo preferred with current corporate travel experience highly preferred. Ability to perform in a fast-paced environment. Flexible in shift requirements. This is maybe an overnight/weekend position Use proper English for spoken and written communication. Able to prioritize work and remain calm and efficient. Enjoy working and supporting a team environment. Ability to work independently and problem solve without supervision

Several Opening for Corporate Travel Consultants - Highly Skilled Sabre Agent - remote position – hours  9:00 am – 6:00 pm EST and/or 9:00 am – 6:00 PST (Must be available to travel to NJ/NY for training)  Great opportunity for a well-organized agent that has great Sabre skills.  Handling reservations and ticketing.  Handles reservations and ticketing for corporate clients by email or phone calls. Handles all elements of travel including and not limited to airfare, cars, hotels, airport parking, car service, visas, passports, etc. Observes, receives and otherwise obtains information from all relevant sources including all websites and GDS to provide accurate information and advises to maximize cost savings and providing the highest degree of customer services. Monitors online booking accounts, issues tickets, and assists with changes, request for new bookings or other issues. Understands and illustrates a working knowledge of both online booking tools; CONCUR and DEEM. Resolves all flight issues where a traveler is at risk due to weather delays, flight schedule changes, etc. to the meet customers' satisfaction. Answers questions from clients regarding invoices, refunds, credits, no show charges, etc. Distributes invoices and statements for on time payment. Helps with any guests' special requests for personal, or leisure travel purposes. Fully understands and acts upon our customer needs at all times. Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently Ability to speak, read and write Japanese is a Plus