Gohagan and Company Chicago, IL
Oct 01, 2018Full time
Air Coordinator Job Description The following comprises the duties and responsibilities of the Air Coordinator . This position reports directly to the Air Department Manager. Job Responsibilities SABRE Red GDS system data entry of passenger air itineraries, seating assignment requests, frequent flyer numbers, program changes, transfers, etc. Understand and apply knowledge of international and domestic air routings and fares. Negotiate contract air fares in conjunction with our Travel Programs. Quickly ascertain a passenger’s flight requests, identify appropriate flight combinations that meet the requirements of the Travel Program, finalize the transaction and confirm to the passenger. Manage a high volume of calls for Program Departures assigned. Ensure a high degree of accuracy is employed to meet the Travel Program requirements so that there are no errors affecting passenger travel arrangements. Participate in Rotating Weekend Emergency Coverage for operating Travel Program Departures. Miscellaneous Administrative work with our Travel Programs. Requirements Proficiency in SABRE Red GDS system. Excellent customer service skills. Professional and strong verbal communication. Outstanding attention to detail and ability to follow through on projects/tasks. Strong punctuality and reliability. Honest and enthusiastic professional. Well organized individual that is deadline oriented. Comfortable with repetitive/routine work. Ability to work well in a fast-paced work environment. Adaptability – proficient at prioritizing multiple tasks simultaneously, as well as able to switch gears quickly and efficiently. Must be able to type approximately 45 w.p.m. and enter a large amount of data quickly and accurately. Team player, who is also able to work well independently with minimal supervision. Proficiency in Microsoft Office Outlook. Willing to work outside of normal hours as needed. Successful candidates demonstrate: Strong communication skills Organizational skills Attention to detail Positive attitude led with respect Comfort in a fast-paced work environment Flexibility Thomas P. Gohagan and Company employees are committed to nondiscrimination in our employment and personnel practices. Applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.