Personnel Travel Consultants

For over 28 years Personnel Travel Consultants and Temps has been a "staple" for businesses looking to hire Travel Industry personnel. We pride ourselves on honesty and integrity. We are fully involved with the industry and our commitment to those we serve.

Personnel Travel Consultants 347 5th Ave, New York, NY 10016, USA
Oct 11, 2018
Full time
 Corporate Travel Agent (Floater Position)   Our client is looking for an Experienced Corporate Travel Agent (Floater) position can be virtual, however must be able to commute to New York City for on-sit coverage.  Must be available to work between the hours of 8:00 am – 9:00 pm EST, (most shifts will be 8:30 am – 5:30 pm or 9:00 am – 6:00 pm EST).   Must be able to handle multi prestigious accounts, proficient on SABRE GDS   --At least 5 years of experience as a corporate travel agent --Strong International and Domestic corporate travel skills --Excellent SABRE skills  --Strong service focus and customer orientation for high end travelers  --Ability to function in a fast-paced, demanding environment --Ability to float to our New York on-site clients (occasionally)  
Personnel Travel Consultants United States
Sep 27, 2018
Full time
Responsible for managing assigned client portfolio of global accounts to include but not limited to client retention, supplier negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. Client Retention Increase revenues by means of Up-Selling and Cross-Selling Ensure billing is accurate, on time and compliant to the client agreement Decrease days of outstanding Accounts Receivable, if applicable Increase payments by credit card or BTA, if applicable Measure & Achieve Customer Satisfaction Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs) Achieve non-financial contractual / performance commitments MIS/BI: Accurate, Timely, Delivery Method Responsible for the coordination of all central communication internally of client's global initiatives or interests. Work with Global/Regional/Local Client Travel Managers to create supporting regional business plans/initiatives to support the global plan. Umbrella policy implementation and communication to all regions, including budgets, SLAs, etc. Develop: Working with client and team, identify short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines.  Implement: Create action plan to implement each program objective with actions and timelines. Measure and Report Results: Put into place tracking and reporting for each objective and indicator. Account Reviews: Plan and execute quarterly business review.  Plan annual strategic business review.  Create actions for deficiencies. Develop sales strategy for non-participating countries Oversee the implementation of new business, working closely with implementation team to ensure customer expectations are met. Responsible for overall relationship with client at multi-national level. Establish and maintain relationships with key customer decision makers at all levels within the customer organization Develop and maintain strategic global supplier relationships Up-sell and cross-sell products and services that meet client's needs Introduce consulting services to enhance program Identifies opportunities to use global technology tools and new processes. Communicates customer operations requirements to all owned, partner and affiliate servicing locations. Escalates operational issues without personally taking on responsibility of solving the issue. Develops business continuance plans Work with client to establish reporting requirements and methods. 5+ yrs. travel industry experience in account management or management role Experience implementing & managing global clients Thorough knowledge of business travel management Thorough knowledge of travel industry technology Strong business knowledge Effective communication skills (oral, written & presentation) Ability to travel domestically & internationally on as needed basis  
Personnel Travel Consultants New York, NY
Sep 26, 2018
Full time
Experienced Corporate VIP Travel Agent  -  Proficient on Sabre Location Midtown, Manhattan – Corporate Law Firm Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity VIP Travel Consultant -  VIP Corporate Travel Consultant must be able to deal with High Level Executives, VIP Cliental - must possess exceptional written, verbal, communication & customer service skills, - Sabre GDS Skills - Complete knowledge of Travel Arrangements, air, car, hotel & ground transportation, Corporate Jet & Charter, exceptional knowledge and understanding of international pricing & procedures.  Works well independently & with team. Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience/proficiency Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Travel Agent Questionnaire General Application  
Personnel Travel Consultants Midwest US or Western US
Sep 17, 2018
Full time
Our Client is looking for a Vice President of Client Solutions Group to be a key member of the senior management team.  Reporting into the Senior Vice President, the Vice President will be responsible for managing approximately $250 – $300 M of the company’s business.  The Vice President will oversee a group of Client Solutions Account Managers who directly manage client accounts and who are in a broad geographic region throughout the US. The Vice President is accountable for all strategic and consultative account management for the accounts within the assigned portfolio, including client retention, customer satisfaction and the profitability of the account portfolio.  This position is virtual; however, ideal candidate must reside in the Midwest US or Western US.  The position will require at least 50% travel.    Undertake the development, implementation and management of the Company’s Client Solutions business plan which includes consistently demonstrating Company’s value to the customer.  Oversee the preparation and delivery of quarterly, semi-annual or annual business reviews to clients to demonstrate Company’s performance and effectiveness in managing a client’s account. Ensure profitability of each assigned client and overall portfolio. Consult and advise clients on multiple aspects of managing their travel programs. Coordinate internal resources to ensure the fulfillment of all service components, the delivery of value-added services and the overall success of clients’ travel programs. Oversee Account Managers through performance reviews, development programs, coaching and counseling.     College degree preferred or equivalent related work experience. Proven account management skills which have been demonstrated for a minimum of ten (10) years working for a travel management company; at least five years should be in managing multiple account managers. Presentation skills for a variety of audience types and sizes (2 to 200 people). Proven oral and written communication and management skills to effectively communicate with internal and external audiences. Strong negotiation skills to assist in obtaining best possible contractual terms. Ability to analyze and evaluate data in order to identify opportunities to reduce costs and to recommend appropriate solutions. Working knowledge of financial and business models related to travel programs (GDS revenues, overrides, etc). Clear understanding of the various industry fee structures available as options (transaction fee, management fee, hybrids). Ability to consult with clients in an advisory role to provide alternative and creative solutions. Basic mathematical and analytical skills for interpretation of data, trends, and opportunities. Knowledge and familiarity of technical products offered by competitors and related industry offerings. Ability to think strategically in order to create a vision, set direction and lead complex projects to resolution. Ability to anticipate needs of client and integrate new creative ideas and technology as appropriate. Ability to lead internal team to continue to perform to meet and exceed client expectations. Able to travel extensively
Personnel Travel Consultants Syosset, N.Y. 11791
Sep 12, 2018
Full time
Corporate Travel Agent - Proficient on Sabre - on-site  in Syosset, NY   The agent for this position will provide flight, fare information and customer service for all incoming calls as well as make outbound call to offer assistance with confirming airline reservations. This person manages incoming calls, outgoing calls and email communication for air inquiries as well as communicating and working with the airline carriers. This position requires working on the client in-house reservations system, the airline reservation system, phones and general computer programs.   Minimum 5 years current hands on Sabre experience, travel agent experience and call center experience preferred. Excellent standard of verbal and written communication In depth geographical knowledge and International experience required Strong skills in time management, setting priorities and meeting deadlines with accuracy and attention to detail Excel and word experience preferred Ability to work independently was well as collaborate with team members Ticketing experience required and knowledge of International fares. Flexible and able to manage last minute changes
Personnel Travel Consultants New York, NY
Sep 12, 2018
Full time
Responsible for managing assigned client portfolio of global accounts to include but not limited to client retention, supplier negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. Client Retention Increase revenues by means of Up-Selling and Cross-Selling Ensure billing is accurate, on time and compliant to the client agreement Decrease days of outstanding Accounts Receivable, if applicable Increase payments by credit card or BTA, if applicable Measure & Achieve Customer Satisfaction Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs) Achieve non-financial contractual / performance commitments MIS/BI: Accurate, Timely, Delivery Method Responsible for the coordination of all central communication internally of client's global initiatives or interests. Work with Global/Regional/Local Client Travel Managers to create supporting regional business plans/initiatives to support the global plan. Umbrella policy implementation and communication to all regions, including budgets, SLAs, etc. Develop: Working with client and team, identify short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines.  Implement: Create action plan to implement each program objective with actions and timelines. Measure and Report Results: Put into place tracking and reporting for each objective and indicator. Account Reviews: Plan and execute quarterly business review.  Plan annual strategic business review.  Create actions for deficiencies. Develop sales strategy for non-participating countries Oversee the implementation of new business, working closely with implementation team to ensure customer expectations are met. Responsible for overall relationship with client at multi-national level. Establish and maintain relationships with key customer decision makers at all levels within the customer organization Develop and maintain strategic global supplier relationships Up-sell and cross-sell products and services that meet client's needs Introduce consulting services to enhance program Identifies opportunities to use global technology tools and new processes. Communicates customer operations requirements to all owned, partner and affiliate servicing locations. Escalates operational issues without personally taking on responsibility of solving the issue. Develops business continuance plans Work with client to establish reporting requirements and methods. 5+ yrs. travel industry experience in account management or management role Experience implementing & managing global clients Thorough knowledge of business travel management Thorough knowledge of travel industry technology Strong business knowledge Effective communication skills (oral, written & presentation) Ability to travel domestically & internationally on as needed basis
Personnel Travel Consultants United States
Sep 12, 2018
Full time
Corporate Travel - Highly Skilled Sabre Agent - remote position – hours 11:00 am – 7:30 pm EST Great opportunity for a well-organized agent that has great Sabre skills.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants New York, NY
Sep 12, 2018
Full time
Travel Operations Support Specialist, position can be virtual - Expert Knowledge of Sabre GDS The responsibilities include but not limited to: Provide overall customer service and support for the agents and independent contractors (“ICs”) Must be fully versed with the following: GDS-Sabre with 5 years of experience Fully versed in all departments Agresso/Back office a plus Deep knowledge of Sabre GDS errors that involve ticketing, hotels, suppliers and non-arc invoicing. Will contact Sabre GDS helpdesk for any issues that require sabre support. Responsible for handling calls, and emails in service desk. Facilitating from point of contact to resolution. Escalate complex problems to higher level of expertise within the organization or vendor. Direct agents to proper department or branch managers as required for issue resolution. Provide timely response to IC/Agent questions and issues Advise Operations Manager when IC/Agent training is needed
Personnel Travel Consultants Secaucus, NJ 07094
Sep 10, 2018
Full time
Great Opportunity for someone looking to get back into the Travel Industry     Corporate Travel Agent – Apollo – Must have Travel Industry Experience (however, will re-train for someone that has been out of the industry).   Must know all facets of corporate Travel, Air, Cars & Hotels - Bi-Lingual English/Spanish a Plus Apollo GDS experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail