iWorld of travel

  • Fort Lauderdale, FL, USA

Award winning tour operator specializing in custom crafted FIT and small group experiences to more than 56 countries.

iWorld of travel Fort Lauderdale, FL, USA
Jan 03, 2019
Full time
IWorld of Travel is looking for a Team Operations Manager to work closely with the company management team to achieve the highest levels of customer service and quality consistency. The role requires interacting with both internal and external team members as well as with a global collection of suppliers and clients. This person will have a high level of organizational skills be well versed in Excel and Word and be highly motivated to maintain high operational standards.Knowledge of travel industry a plus. Core responsibilities include but not limited: Review and standardizing operational procedures  Improve productivity to maximize profit Streamline operational procedures to improve customer service Liaise with suppliers  Monitor supplier communication turnaround time  Verify pricing and invoicing  Review outgoing documents for quality consistency Resolve service issues