Travel Industry - Operations Specialist

  • Personnel Travel Consultants
  • Moonachie, NJ 07074, USA
  • May 02, 2019
Full time Sales Operations manager

Job Description

Operations Specialists helps with the tour selling process by providing support to our sales team and other company divisions through securing confirmations of services, assisting with special requests, inquiries and issuing and shipping travel documents on a daily basis. Operations specialists correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, and airline reservations, etc. Among other responsibilities are handling customer queries and issues regarding reservations. In addition, our operations specialists handle essential functions including data input and quality control of bookings in order to ensure integrity and accuracy of information to the passenger. 

  • Strong relationship development skills 
  • Knowledge of group travel 
  • Three or more years’ experience in Operations - Travel Industry preferred  
  • Computer literate (Microsoft Word, Excel) 
  • Excellent writing and verbal skills
  • Outstanding customer service skills 
  • GDS (Sabre, Amadeus) a plus
  • Must be able to multitask and work in a fast-paced environment

Competitive Salary / Benefit 

GDS Required

Sabre,   Amadeus  

Minimum Travel Experience Required

3-5