Hotel Room Attendant

Employer
Hampton Inn/Lyons HR
Salary
Competitive
Posted
Apr 20, 2017
Closes
Apr 23, 2017
Role
Facilities
Job Type
Permanent
Hours
Full Time
Job Description

Position Summary

The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.

Primary Responsibilities

  • Load carts with all necessary supplies
  • Turns off all electricity (heating or cooling set to fan or cool setting )
  • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
  • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
  • Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned at an average rate of 25 minutes per room
  • Obtains executive housekeeper's signature on his/her work assignment sheet
  • Make beds properly
  • Vacuums & sweeps carpets & floors
  • Mop floors
  • Dust, brush, polish, & vacuum furniture
  • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
  • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
  • Inspect rooms for safety hazards & for the operating conditions of equipment
  • Check for damaged linens
  • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
  • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
  • Maintain cleanliness of storage rooms & stocks cart
  • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
  • Record room status on work assignment sheets
  • Other duties as assigned

Education/Experience

  • High school diploma or GED preferred
  • Previous housekeeping experience required
  • Attention to detail
  • Previous customer service experience

Physical Requirements

  • Walking and standing for long periods of time (approximately 5 hour shifts)
  • Pushing a vacuum cleaner
  • Bending, Stooping, Kneeling
  • Lift mattresses and arrange furniture
  • Loading and unloading supply cart

?? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Company Description Hampton Inn is the work-site location. Lyons HR is a Human Resources Management company providing comprehensive HR solutions such as payroll, benefits, HR, etc.

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