Collections Specialist

Employer
Diamond Resorts International
Salary
Competitive
Posted
Apr 20, 2017
Closes
Apr 22, 2017
Sector
Cruise
Job Type
Permanent
Hours
Full Time
Job Description

Join one of the fastest growing vacation ownership companies in the world,

Diamond Resorts International??

Imagine a Career Focused on Improving Lives Through the Power of Vacations!

DIAMOND RESORTS INTERNATIONAL?? OFFERS:

  • Competitive Compensation
  • Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
  • Resort Privilege Program (eligibility for travel discounts)
  • Industry Leading Training Program
  • Eligibility for our tuition assistance program
  • Real Opportunities for Growth!

If you are passionate about providing a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life?? today!

COLLECTIONS SPECIALIST

SUMMARY:

The Collections Specialist provides a superior level of service to owners and team members on the collection of delinquent accounts. The Collections Specialist must demonstrate outstanding teamwork abilities.

RESPONSIBILITIES:

  • Complete outbound/inbound collection efforts on delinquent loan, HOA and THE Club accounts.
  • Provide superior customer service in accordance with the Company DRIven to Excellence standards.
  • Consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
  • Operate office machinery (i.e., computer, copy machine, fax machine).
  • Perform other duties as assigned.

QUALIFICATIONS:

  • Two (2) years of related experience.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • High School diploma, GED or equivalent.
  • One (1) year experience in the timeshare or vacation ownership industry preferred.

SKILLS:

  • Ability to read & comprehend simple instructions, correspondence and memos.
  • Excellent customer service skills.
  • Excellent interpersonal and communication skills.
  • Time management; the ability to organize and manage multiple priorities.
  • Problem analysis and problem solving skills.
  • Initiative and adaptability.
  • Detail oriented.

Confidential Interviews will be arranged if required.

Equal Opportunity Employer

Company Description Diamond Resorts International, with its network of more than 420 vacation destinations located in 35 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa, provides guests with choice and flexibility to let them create their dream vacation, whether they are traveling an hour away or around the world.

Our relaxing vacations have the power to give guests an increased sense of happiness and satisfaction in their lives, while feeling healthier and more fulfilled in their relationships, by enjoying memorable and meaningful experiences that let them Stay Vacationed.

Diamond Resorts International manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life at over 420 managed and affiliated properties and cruise itineraries.

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