Rivers Casino
May 19, 2017
May 20, 2017
Job Type
Full Time
Job Functions: Greets every guest with a smile and is courteousMust be upbeat with excellent conversational skills in a fast pace environmentCompletes floor chart and assigns stations and side work.Inputs all guests in QuickQue Table Management SystemVerifies player status in KanomiEnsures all closing duties are completedEnsures excellent guest serviceParticipates in departmental meetings as requiredPromotes the Casino through good will and positive attitudePossesses complete knowledge of all procedures related to the jobEnsures that all guests are treated in a prompt, professional and courteous mannerKnows the menu items and pricesKeeps rotation sheet filled out, tracking server??????s guestsAssures that all guests are seated at clean, properly set up tablesHelps servers and bussers when not seating guestsUpholds standards by setting examples with appearance and work ethicWorks to ensure a clean and sanitary work area at all timesHandles any guest??????s complaints or problems in a prompt and courteous mannerEnsures thorough communication between shiftsComplies with all departmental rules, side work assignments, and departmental proceduresPerforms other duties specified or assignedJob Requirements:Understands and complies with all company/departmental rules and regulations, policies and proceduresEffective at establishing and maintaining effective working relationships with staffAbility to read, write and communicate verbally in EnglishAbility to communicate by telephoneAbility to communicate with Team members and guestsAbility to successfully fulfill the pre-employment processFrequent walking, standing, kneeling, sitting, twisting, bending, & lifting

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