Banquet House Person

Pinnacle Entertainment
May 19, 2017
May 20, 2017
Job Type
Full Time
Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Home of Pennsylvania's largest jackpot ever paid, The Meadows is an all-inclusive entertainment destination featuring endless thrills with 82 table games and more than 3,100 slot machines; limitless flavors with over six unique restaurants, including Bistecca Steakhouse that serves up exciting views of the racetrack; pulse-pounding excitement with a racing grandstand with VIP suites; thrilling nightlife at Vibe Ultralounge; and an all-ages bowling center. With an adjoining Hyatt hotel, The Meadows is an all-in-one unforgettable getaway.

The Meadows

210 Racetrack Rd

Washington, PA 15301


Sets up rooms and out door spaces for the service of banquets, amenities and other special events


* Delivers requests for banquet customers in a friendly, efficient and courteous manner.

* Gathers supplies and materials for banquet functions.

* Sets and clears the function space as assigned.

* Moves significant amounts of furniture and other heavy equipment

* Maintains sanitary standards of the assigned banquet area.

* Assists the banquet team with the service of and efficient operation of banquets.

* Reads Banquet Event Orders and clarifies with Management the specifics of the event.

* Gathers supplies, materials, food & beverage as assigned needed for banquets and functions

* Performs set up of banquet/function spaces including but not limited to the movement and alignment of tables and chairs, polishing service ware, folding napkins, dressing tables, set up of sugar caddies, salt and pepper and other table amenities as assigned.

* Sets up podiums, lecterns, easels and other banquet equipment as specified

* Assists in the decoration of tables as assigned and/or requested

* Greets guests in a polite and friendly manner

* Assists in the preparation of non-alcoholic punches and other beverages

* Thanks guest for dining and extends invitation to return

* Maintains sanitary condition of the banquet / function space

* Clears room at end of function including properly sorting linens and returning furniture to storage areas

* Moves and empties trash into outside compactors

* Completes side work and cleaning as assigned

* Creates a comfortable and hospitable atmosphere for guests

* Communicates with Banquet Captains, Banquet Servers, Cooks, Chefs and Managers about guest needs

* Uses departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards

* Informs management of any product shortages, equipment failures or staffing issues in a timely manner

* Cleans side station counters, shelving, refrigerators, other equipment & floors in order to maintain a safe working environment

* Stocks side stations and beverage dispensing machines with product and operating supplies in order to properly serve guest

* Uses proper, professional language when speaking with guests

* Checks guest identification to ensures guests are of the legal age to be in casino

* Maintains departmental service timeliness standards

* Adheres to all state and local laws referencing the service of food & beverage

* Removes soiled service ware from work areas and returns it to the proper areas for disposal and/or cleaning

* Ensures a safe and sanitary work environment for self and others

* Ensures compliance to all company, Washington County and OSHA rules and regulations as they pertain to the position

* Performs other general equipment and supply cleaning, polishing and organization tasks as assigned

* Maintains clean, well-groomed and styled appearance

* Maintains sanitary personal hygiene

* Answers guests questions and informs them about departmental & casino promotions, upcoming events and property features

* Assists service staff in the on-going operations of a Banquet function as directed by management.

* Other job related duties as assigned


* Must be able to obtain a Pennsylvania Gaming Control Board license

* Possession of TIPS or TAM certification

* Must be 18 years of age or older in order to work functions that include alcoholic beverage or are located in casino areas

* Must have valid original copy of birth certificate or passport

* Requires knowledge of Pennsylvania Department of Agriculture ? Department of Food Safety and Sanitation regulations

* Required to be able to read, write and verbally communicate fluently in English

* Must be able to work well in a team environment

* 3 months experience in a high volume, physically demanding position

Non-Essential Knowledge and Skills Requirements

* Previous work experience as a Houseman preferred

* Possession of Serve Safe certification preferred

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