Corporate Travel Counselor - Group Air and Meeting Specialist

$16.00 - $21.00 hourly
  • El Sol Travel
  • Tempe, AZ, USA
  • Jun 20, 2019
Part time Corporate Travel Agent Group Travel Air Agent Group Travel Specialist International Corporate Agent

Job Description

  • Completes group travel arrangements for client with air, hotel, car, and ground transportation vendors at the lowest possible fares within individual client’s policy. Understands and communicates individual client’s travel policies and booking guidelines. Utilizes El Sol Travel preferred vendors and client negotiated contracts to maximize profits for branch/customer.
  • Understand and provide first level support for selected on-line meeting tool. Assist client, or arrange on their behalf, custom group or meeting sites using on-line tool. This will include design and layout of the site, including survey questions, photos, meeting agenda, web links, etc.
  • Provide group & meeting reports as requested, including arrival and departure manifests, and rooming lists. El Sol reporting (iBank) tools and on-line (Concur) meeting reports will be used for customized reporting.
  • Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including ticket processing, clerical functions, debit memos, etc.
  • Researches and provides solutions to travel-related problems clients may have experienced with arrangements provided them by El Sol Travel.
  • Is fully informed and stays abreast of all airlines rules and regulations and other industry requirements and accurately applies this information when making travel arrangements.
  • Maintains a high level of competency in operating the CRS.
  • Attends staff and training meetings for ongoing updates in the travel industry and office procedures.
  • Keeps CBC Management promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken.
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
  • Assist with general corporate reservations seasonally, as time allows.

GDS Required

Sabre  

Phone

4806930203

Minimum Travel Experience Required

1-3

Manage Others?

No