Group Operations Coordinator

  • Personnel Travel Consultants
  • Moonachie, NJ, USA
  • Sep 04, 2019
Full time Group Travel Specialist Operations manager

Job Description

Operations coordinators correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, car rentals, Airline reservations, etc.

Other responsibilities:

  • handling Customer queries and issues regarding reservations, travel documents and issuing Rail Tickets.
  • handles essential functions including Quality Control of group reservations and documents in order to ensure integrity and accuracy of information communicated on Travel vouchers before being distributed to the passenger.
  • Operations’ Agents work in liaison with other departments such as: Accounting, Air Department, Sales, etc. as needed. 

Requirements:

  • Three or more years, experience with Group Operations - Travel Industry a must
  • Computer literate (Microsoft Suite)
  • Excellent writing and verbal skills
  • Outstanding Customer Service Skills
  • GDS familiarity (Sabre, Amadeus)
  • Must be able to multitask and work in a fast-paced environment
  • Familiarity with the usage of Web Browsers

Minimum Travel Experience Required

3-5