Poker Dual Rate Supervisor

Penn National Gaming
Jun 19, 2017
Jun 21, 2017
Job Type
Full Time

Don't just work. Work Happy.

A career in gaming? At Hollywood Casino Gulf Coast we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Poker Dual Rate Supervisor. An individual could be successful if they possess the following.

Your daily responsibilities include

* Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department.

* Supervises and directs all Poker cast members.

* Recommends any changes (game spread and mix, personnel adjustments, etc.) that may be beneficial.

* Authorizes credit and comps in accordance with established policies.

* Submits daily shifts reports and keeps the VP of Operations informed at all times.

* Assists with hiring, scheduling, training, counseling, evaluating, and termination of Poker cast members.

* Assists customers with any problems or requests.

* Monitors the Poker Room internal security.

* Ensures that all equipment is in good working order.

* In the absence of other department heads, settles problems and disputes.

* Maintains gaming integrity while ensuring customers expectations are met or exceeded for their assigned shift.

* Any and all duties as assigned by your VP or a member of management.

To be successful in this position it will require the following skill set

* Must be 21 years of age or older. Ability to manage, motivate and supervise case members.

* Bachelor's degree (B. A.) from four-year college or university; or four to ten years related experience and/or training; or equivalent combination of education and experience.

* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

* Ability to apply advanced mathematical concepts such as probability and statistical theory.

* Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

* Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

* To perform this job successfully, an individual should have knowledge of database software.

* Must be able to obtain a Gaming Permit. Must successfully complete C.A.R.E. training certification course.

* Knowledge of casino games and casino operations; Ability to recognize casino cheating scams, cast member embezzlement, etc.; Strong customer service skills; Extensive background in casino operations; Extensive supervisory and management experience in Casino operations.

* While performing the duties of this job, the cast member is regularly required to stand or walk and talk or hear. The cast member is occasionally required to sit and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

* While performing the duties of this job, the cast member is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually loud.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity EmployerPosted by StartWire

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