Human Resources Front Desk - Year Round - Vail Mountain

Vail Resorts
Jun 19, 2017
Jun 30, 2017
Job Type
Full Time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Human Resources Front Desk - Full Time, Year Round, Vail Mountain

The Vail Human Resources Department is looking for a detailed, friendly, and task oriented individual to support the Vail HR team at the front desk. The Vail Human Resources Front Desk serves as the point of contact for general employment, compensation, and benefit questions throughout the year, and is critical in the success of pre season ramp up periods.

Responsibilities Include (but are not limited to):

* The HR Front Desk Specialist will greet and assist individuals applying for positions with Vail Resorts, answer questions from applicants, employees, and managers regarding policies and procedures, available positions, new hire and separation forms, insurance and benefits, paychecks, discounts, employees housing and more.

* He/She will also assist in the hiring process, including verifying I-9 documents, ensuring employees have filled out all required forms, and explaining benefits available.

* He/She will assist in Employee Recognition Breakfasts, Seniority Banquet, Employee Newsletter, and filing as needed.

* Additional duties include conducting and auditing RPOS transactions, issuing ski, golf, and bus passes, and benefit coupons, and attending hire sessions.

* Other duties as assigned.


* High School Diploma or equivalent - required.

* Must be able to read, write, speak, understand and comprehend English fluently - required.

* Previous guest service experience - preferred.

* Proficiency in Microsoft Office applications - required.

* Must be able to work weekdays, weekends, and holidays - required.

* Previous office, administrative or front desk experience - preferred.

* Previous HR experience - preferred.

* Must work efficiently and prioritize while maintaining superior levels of guest service in a high pressure, busy office environment.

* Excellent organizational skills and attention to detail.

* Strong written and verbal communication.

* Ability to work as part of a team, multi-task and adapt to change easily.

* Strong commitment to guest service and understanding the needs of our guests (our employees)

* One season of Vail Resorts operations experience to promote familiarity with positions and the resort - preferred.

* Familiarity with the Vail Valley and Vail Mountain - preferred.

* Peoplesoft, RPOS and Success Factors knowledge - preferred.

* Bilingual English/Spanish - preferred.

* Resumes - required.

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail ? a place that's Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 137156Posted by StartWire

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