Valet Dispatcher

Employer
Pinnacle Entertainment
Salary
Competitive
Posted
Jun 19, 2017
Closes
Jun 30, 2017
Job Type
Freelance
Hours
Full Time
Be the Best YouPinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas. At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.Property Details

L'Auberge Casino & Hotel Baton Rouge is a premier southern facility located on 575 acres of land in Baton Rouge, La.in East Baton Rouge Parish. L'Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and 'laissez les bon temps rouler' way of life. L'Auberge includes an expansive single-level, 74,000 square foot casino, a 12-story hotel with 205 guest rooms, unique rooftop pool and state-of the-art fitness center overlooking the Mississippi River, four dining outlets, and a unique casino nightclub with breathtaking views of the river.

L'Auberge Casino & Hotel

777 L'Auberge Avenue

Baton Rouge, Louisiana 70820

Overview

The objective of the Valet is to ensure the safety of all guest vehicles at all times, to provide/perform superior guest service (internal and external), and to ensure the efficient delivery of guest vehicles. Attendants will also ensure and be accountable for all Dispatch/computer related key entry, proper handling of guest keys, and to accurately detail all information relating to the number of guest vehicles in valet. Lastly, to help ensure the smooth and efficient flow of guests entering and exiting valet.

Responsibilities

* Assist in the efficient delivery of guest vehicles.

* Assist in securing all guest keys.

* Help to direct and control traffic flow.

* Provide superior customer service.

* Assist in arranging for guest transportation using taxis or other forms of transportation.

* Assist guests needing wheelchair transportation.

* Work in the coat checkroom, storing and retrieving guest's coats and personal items.

* Assist in maintaining cleanliness of all work sites.

* Assist in all dispatch duties in a timely and efficient manner

* Help to answer guest's questions regarding our casino, spa, and hotel.

* Assist hotel guests with their valet retrieval process.

* Correctly and efficiently enter guest vehicle information and location in the computerized valet parking system.

* Place the arrival tickets on the correct numbered hook.

* Monitor and document guest traffic flow in the valet lot.

* Assist in the speedy service of guests exiting valet.

* Assist the lead valets in notifying outside services needed by valet.

Qualifications

* Strong communication skills

* Strong guest service skills

* Prior physical activity

* Flexibility with schedule

* Basic computer/typing skills

* Good teamwork skills

* Positive attitude and good work ethic

* Patience and good listening skills

* Prior guest service skills

* Basic computer/math skills

* 18 years of age or abovePosted by StartWire