Spa, Pool %26 Recreation Manager - Conrad Fort Lauderdale

Employer
Hilton Worldwide
Salary
Competitive
Posted
Jun 19, 2017
Closes
Jul 17, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time
Why Conrad Fort Lauderdale?

Conrad Fort Lauderdale Beach is one of our newest luxuryhotels opening this September! This 290 room hotel is a luxurious oceanfrontretreat that offers a world of style, service and connection. With globallyinspired architecture and design, our hotel is where life, business and pleasureseamlessly intersect. With 3 food and beverage outlets, over 10,000 square feetin banquet space, an expansive pool terrace with private cabanas, a 6thfloor fitness center, and a tranquil boutique Spa, Conrad Fort Lauderdaleoffers an exciting opportunity to be a part of the opening team at one ofHilton's luxury resorts!

What is the position?

The Spa, Pool and Recreation Manager directs and oversees the marketing, programs and operation of the Spa, Recreation, and Pool in accordance with local, state and federal health and cleanliness standards. This includes but is not limited to interviewing, training, supervising, counseling, scheduling and evaluating staff and hiring of the opening team.

What will I be doing?

As a Spa, Pool and Recreation Manager, you would be responsible for managing and administering the activities and services of all Spa, Pool and Recreation related operations in the hotel continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Manage and administer all Spa, Pool and Recreation operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation

* Develop and implement spa menus and marketing strategies in collaboration with the Marketing Department and brand marketing support

* Ensure spa and fitness center cleanliness and maintain and ensure the functionality of all equipment

* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

* Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward

* Recruit, interview and train team members

* Participate in and lead meetings

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.

* Integrity - We do the right thing, all the time.

* Leadership - We're leaders in our industry and in our communities.

* Teamwork - We're team players in everything we do.

* Ownership - We're the owners of our actions and decisions.

* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality

* Productivity

* Dependability

* Customer Focus

* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Posted by StartWire