Resort Services Supervisor

Employer
Orange Lake Country Club, Inc.
Salary
Competitive
Posted
Jun 19, 2017
Closes
Jun 23, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time
RequirementsEDUCATION and/or EXPERIENCE

* High school diploma or equivalent.

* Prior hospitality and call center experience

CERTIFICATES, LICENSES, REGISTRATIONS

* None

QUALIFICATIONS

* Previous success in a supervisory role (2 years min)

* Must be able to maintain a professional, polished appearance and demeanor

* Must be able to speak with authenticity and care when resolving guest and employee issues.

* Must be able to push all guest issues through to resolution.

* Must have excellent customer service and communications skills.

* Must have excellent organizational skills

* Must be familiar with Microsoft Word, Excel and Outlook.

* Bilingual a plus, but not necessary

PHYSICAL DEMANDS

While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to thirty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WORKING CONDITIONS

The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperature on occasion.

WORK SCHEDULE/HOURS

Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be flexible to work outside of departmental operating hours.

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