Assistant Training Manager - Ski & Snowboard School

Vail Resorts
Jun 19, 2017
Jun 30, 2017
Job Type
Full Time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Ski & Snowboard School Assistant Training Manager is responsible for creating a positive training culture at their location, and throughout the Ski & Snowboard School, by leading the Resort priorities and modeling our company's values. This is achieved by collaborating with supervisors, managers and Ski & Snowboard School leadership on the creation, administration, quality control, staffing, and delivery of Ski & Snowboard School training. This position reports directly to the Training Manager.

Job Responsibilities include; but are not limited to:

* Understand, lead and model the Resort and Company's mission, vision and values

* Understand, lead and model safety standards within the department

* Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests

* Meet and greet internal and external guests daily, and role model exceptional guest service

* Develop, coordinate and schedule staff training

* Work with other Assistant Training Managers, Training Manager and Location Managers to ensure quality and consistency of products/services throughout the school

* Deliver exceptional guest experiences, and develop training specific to business and guest needs

* Continuously evaluate the effectiveness of the training program through quality control and regular communication with pros, trainers, training team, supervisors and managers

* Perform daily operational supervisor duties during peak periods

* Remain current with professional organizations, industry trends, competitions, and events

* Teach lessons to the public when necessary

* Lead training clinics when necessary


* High School diploma or equivalant

* Minimum of three years experience as a Ski & Snowboard School Instructor

* Minimum of one year of supervisory/management/leadership experience in a relavant field or activity

* PSIA/AASI Level 3 certification or equivalent

* Microsoft Office proficiency

* English, fluency in both written and verbal

* Be able to work in a high alpine environment

* Excellent guest service and communication skills

* Work well in a team environment

* Be able to work flexible schedule including weekends, nights, weekdays, evenings and holidays

Preferred Skills:

* PSIA/AASI RMT or equivalent

* Clinic leading/creation experience

* Children Specialist 2 accreditation or equivalent

* RPOS experience

* College degree in relevant field

If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 136904Posted by StartWire