Valet Clerk (PT)

Potawatomi Hotel & Casino
Jun 19, 2017
Jul 15, 2017
Job Type
Full Time

Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues. In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.

PH&C operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do. While carrying out the job duties listed below, the Clerk, Valet contributes to our continued business success by providing unsurpassed guest service, personal, and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.

Principal Duties and Responsibilities (*Essential Functions)

* *Serve guests by processing guest payments using cashier system; entering and retrieving information from the computerized valet parking system; checking coats and wheelchairs; and calling ticket numbers over the radio.

* *Greet guests with a friendly expression of acknowledgement and assist guests in a professional manner.

* *Maintain legible and organized records of guests' car keys and vehicle tickets at the key booth.

* *Control pace and quantity of production, minimizing down time.

* *Track receipts and balance cash drawer at the end of the shift.

* Maintain a safe, sanitary, and organized work environment.

* Promote and participate in a strong team effort and assist other team members as needed.

* Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.

* Perform other duties as assigned.


* High School Diploma or equivalent and 6 months of cash handling experience are preferred.

* Complete in house Responsible Beverage program within 3 months of hire.

* Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office. Knowledge of Point of Service system preferred.

* The ability to maintain discretion in handling confidential information.

* The ability to interact with guests and team members in a professional manner.

* The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.

* While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may occasionally be required to lift or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.Posted by StartWire

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