Efficiently and accurately takes and delivers orders while possessing excellent interpersonal service skills with a friendly and professional demeanor. Serves food and beverages to guests seated at tables in bar or cocktail lounge and on casino floor. Must be at least 21 years of age and a current Health Card must be obtained within fourteen (14) days. A Tips Card and Class 12 Mixologist permit must be obtained within sixty (60) days of employment if deemed necessary for your position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Ensures that tables are always set up and presentable for customers;
Makes verbal acknowledgement and eye contact with each patron;
Initiates conversation with guests asking if a beverage is desired;
Requests identification from customers when legal age is questioned;
Takes beverage order by memory or noting on check and relays it to Bartender via computer;
Collects order from Bartender, adds appropriate garnish, stir stick, places on tray, and serves to patrons with cocktail napkins;
Observes guests to respond to any additional requests and to determine when drink has been finished;
Takes orders for various alcoholic and non-alcoholic beverages and serves light meals and hors d'oeuvres;
Enters food orders in POS system cash register, computes bill, and accepts payment;
Removes empty or dirty glasses, bottles and dishes from counters, tables and gaming areas and returns them to the bar or kitchen. Clears trash and keeps ashtrays clean and empty to maintain a clean and tidy appearance;
Fills and replenishes condiments in exposed areas and keeps all surfaces around exposed areas wiped down;
Understands and complies with all responsible service policies and Washington State Liquor Control Board laws;
Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED). Must be at least 21 years of age and have one to three months related cocktail serving experience and/or training. Experience with POS system is preferred. Must be able to maintain a professional, neat and well-groomed appearance and be able to communicate effectively in English, both orally and in writing.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write orders and enter into computer system and relay information to Bartender and Cooks. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
A current Health Card must be obtained within fourteen (14) days and a Tips Card and Class 12 Mixologist permit within sixty (60) days of employment if deemed necessary for your position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food Handlers law requires food handlers to be free of any disease that can be transferred through food. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell in a smoke-filled environment. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud from gaming machines and music.
Company Description The Swinomish, a community of Coast Salish peoples, are descendants of groups & bands originating in the Skagit and Samish River valleys, the surrounding coastal areas and islands- including Fidalgo, Camano, Whidbey and the San Juan Islands.
Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to its acclaimed Bingo Hall. The construction was completed and the Casino opened its doors to the public on July 15, 1994.
Over the years, the company has grown but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.
Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, 9,000ft2 multipurpose Wa Walton Event Center, and casino featuring Las Vegas style gaming. We have 800 of the latest slot titles, table games including Black Jack, Craps, Roulette, and Keno.
Swinomish Casino and Lodge offers great benefits like Medical, Dental, Vision, 401K and Quarterly Incentives.