Customer Relationship Manager-Banking

Computer Services
Jul 17, 2017
Jul 18, 2017
Job Type
Full Time
Relationship Managers are responsible for establishing relationships and communicating with executive members of bank management with regard to products and services provided by CSI.

  • Ability to work in a team environment and be self-motivated.
  • Implement Managed Account Process in all assigned customer banks
  • Manage and facilitate completion of projects and objectives in technology planning efforts
  • Consultative cross-selling of CSI products
  • Serve as Product Planner and Product Specialist in assigned product specialty
  • Serve on committees, core teams, test teams, etc as requested by Product Specialists or as needed
  • Assist with on-site core and ancillary implementations
  • Perform administrative responsibilities and those assigned by Manager
  • Establish and achieve personal training goals and those assigned by Manager
  • Perform conversions of cross sales in assigned banks
  • Serve as knowledge expert for Education Services
Knowledge, Skills and Abilities:
  • Excellent written and verbal communication skills
  • Ability to prioritize and organize tasks
  • Ability to train customers and explain applications and their functions
  • Marketing and sales skills
  • Self-Motivated
  • Working knowledge of Microsoft Office Products
  • Willingness to travel up to 50%
Experience and Training:

College Degree or equivalent experience in banking/sales/marketing
  • 2+ years banking and/or data processing experience
Computer Services, Inc. (CSI) is a customer service company that delivers innovative technology solutions to banks, financial institutions and other businesses nationwide. Based in Paducah, Kentucky, we not only provide technological bank core processing needs, but also serve compliance risk management needs in banks and for a variety of industries, including real estate, insurance and casino and gaming.

Incorporated in 1965 with six employees and three customer banks, CSI is now one of the nation's largest providers of dynamic technology solutions. We help financial institutions and corporate entities remain competitive, compliant and profitable. And with more than 1,100 employees, our staff is among the best in the industry.

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

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