Hotel Auditor/ Night Clerk PT

Employer
Home 2 Suites Salt Lake City-East
Salary
Competitive
Posted
Jul 17, 2017
Closes
Aug 14, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time
OVERALL RESPONSIBILITIES
To perform assigned audit functions. Responsible for effective operation of the night emergency plans. To assists our guests efficiently, courteously, and professionally in all front office related functions.

WORKING RELATIONSHIPS
Reports to: Rooms Division Manager
Supervises: None
Interfaces with: Guests, vendors and associates

PRIMARY JOB DUTIES

Register guests and assign rooms, accommodating special requests whenever possibleCheck guests out efficiently.Assist in pre-registration and blocking of reservations when necessary.Comply with unit cash handling, credit and check cashing policies and procedures.Complete daily checklist tasks.Keep front desk area clean and presentable for guestsPractice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards.Be knowledgeable of all brand specific front desk requirements and current promotionsBe knowledgeable and capable of operating current brand property management system.Other duties as assigned by your supervisorEnsure hotel loss prevention policies are executed and enforcedAct as Manager on Duty to ensure guest complaint resolution.Audit guest accounts to ensure that room rates and market codes are correct and congruent.Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.Post room and tax to all active guest accounts.Run all computer reports necessary to complete accounting documents.JOB QUALIFICATIONS

Ability to verbally communicate effectively with guests and co-workers.Pushing, pulling, bending, stooping, upward reachingProlonged periods of standing and/or walkingSome exposure to cleaning chemicalsSmile and provide a pleasant place for our guestsComputer skills are a plus

Job Posted by ApplicantPro
OVERALL RESPONSIBILITIES
To perform assigned audit functions. Responsible for effective operation of the night emergency plans. To assists our guests efficiently, courteously, and professionally in all front office related functions.

WORKING RELATIONSHIPS
Reports to: Rooms Division Manager
Supervises: None
Interfaces with: Guests, vendors and associates

PRIMARY JOB DUTIES

Register guests and assign rooms, accommodating special requests whenever possibleCheck guests out efficiently.Assist in pre-registration and blocking of reservations when necessary.Comply with unit cash handling, credit and check cashing policies and procedures.Complete daily checklist tasks.Keep front desk area clean and presentable for guestsPractice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards.Be knowledgeable of all brand specific front desk requirements and current promotionsBe knowledgeable and capable of operating current brand property management system.Other duties as assigned by your supervisorEnsure hotel loss prevention policies are executed and enforcedAct as Manager on Duty to ensure guest complaint resolution.Audit guest accounts to ensure that room rates and market codes are correct and congruent.Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.Post room and tax to all active guest accounts.Run all computer reports necessary to complete accounting documents.JOB QUALIFICATIONS

Ability to verbally communicate effectively with guests and co-workers.Pushing, pulling, bending, stooping, upward reachingProlonged periods of standing and/or walkingSome exposure to cleaning chemicalsSmile and provide a pleasant place for our guestsComputer skills are a plus