Front Desk Agent

Employer
Four Seasons Hotels Inc
Salary
Competitive
Posted
Jul 17, 2017
Closes
Jul 19, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time
Nestled on the California coast between the Pacific Ocean and the Santa Ynez Mountains, Santa Barbara is graced by sunny skies and a mild year-round climate ? earning its reputation as the American Riviera. Four Seasons Hotels & Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998? come and find out why! Four Seasons Hotels & Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998? come and find out why!

The Four Seasons Resort The Biltmore Santa Barbara is looking for a motivated and energetic full-time Front Desk Receptionist who shares a passion for providing excellent customer service! The Front Desk Receptionist is an essential member of the Resort operation dedicated to providing exceptional quality and service to our guests.

Front Desk Receptionists welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment, check guests out of the hotel, prepare and explain the bill; respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

Requirements:

* Candidate must hold a valid U.S. work authorization

* Previous experience in luxury hospitality preferred

* High level of professionalism required

* Excellent English communication and written skills

* Excellent computer skills

* Strong problem solving skills

* Maintains composure in high pressure situations

* Must be available to work all shifts; including nights, weekends and holidays

* Excellent benefits package offered including medical, vision, dental and 401k Retirement plan

* Excellent wages offered

* Complimentary uniform dry cleaning

* Complimentary Employee Meals

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Posted by StartWire