Cook - Grand Desert Resort

Employer
Wyndham Worldwide
Salary
Competitive
Posted
Jul 17, 2017
Closes
Jul 20, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time
Cook

The Cook will be responsible for providing excellent guest service as it pertains to the food and beverage outlets of resort. He/She will promptly complete food orders and prepare food ensuring quality. He/she will maintain the company's expected high quality standards and will follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration (OSHA) standards at all times.

Essential Job Functions

Responsibilities include, but are not limited to:

1. Responsible for the Cook I function of the resort: Prepare food orders in a timely and consistent fashion; promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely Offer ideas and suggestions to guests when ordering. Ensure the packaged products are stocked, maintain cleanliness of all food and beverage areas, assist in preparation of food orders, (35% time)

2. Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (35% time)

3. Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures. Ensure that all food handling processes are followed at all times along with kitchen safety standards. (15% time)

4. Cultivate a "Count On Me" Culture: Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)

5. Performs other duties as needed (5% time)

QualificationsPosted by StartWire

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