Vacation Advisor, Disney Vacation Club

Employer
Disney
Salary
Competitive
Posted
Jul 17, 2017
Closes
Jul 18, 2017
Role
Sales
Job Type
Freelance
Hours
Full Time
Job Description

"It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Employment Type

Full Time

Job Posting Company

Disney Parks & Resorts

Additional Information

KEYWORD: WDWCasting Reservations callcenter

Basic Qualifications

(These are the minimum qualifications you need to be considered for the job.)

* High school degree or equivalent

* Demonstrated strong Guest Service skills

* Demonstrated verbal and written communication skills, as well as telephone etiquette skills

* Demonstrated problem solving, decision-making skills, as well as continuous improvement skills

* Demonstrated typing skills

* Demonstrated computer proficiency within a Windows environment

* Demonstrated strong organizational and problem solving skills with attention to detail

* Ability to be flexible with work schedule, including overtime, weekends and holidays

* A strong desire to assist DVC Members and WDW Guests

Job Posting - Brand

Disney Vacation Club, Walt Disney World Resort

Preferred Qualifications

* Demonstrated fluency in English and Spanish or English and Japanese

* Minimum 1 year in hotel, travel, or national exchange company reservation experience

* Proven travel industry experience

* Proven experience in a call center atmosphere

Primary Location-Postal Code

34747

Responsibilities

This is an hourly position working in a high volume inbound contact center environment located in Celebration, Florida. Assist Disney Vacation Club Members with their travel needs via the telephone. Provide recommendations on all suitable options while confirming reservations at the Disney Vacation Club Resorts and Walt Disney Resorts. Create a magical experience by answering various questions and providing appropriate solutions to Member concerns.

Job Posting Industries

Leisure and Travel

Job Description

"It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Employment Type

Full Time

Additional Information

KEYWORD: WDWCasting Reservations callcenter

Basic Qualifications

(These are the minimum qualifications you need to be considered for the job.)

* High school degree or equivalent

* Demonstrated strong Guest Service skills

* Demonstrated verbal and written communication skills, as well as telephone etiquette skills

* Demonstrated problem solving, decision-making skills, as well as continuous improvement skills

* Demonstrated typing skills

* Demonstrated computer proficiency within a Windows environment

* Demonstrated strong organizational and problem solving skills with attention to detail

* Ability to be flexible with work schedule, including overtime, weekends and holidays

* A strong desire to assist DVC Members and WDW Guests

Preferred Qualifications

* Demonstrated fluency in English and Spanish or English and Japanese

* Minimum 1 year in hotel, travel, or national exchange company reservation experience

* Proven travel industry experience

* Proven experience in a call center atmosphere

Responsibilities

This is an hourly position working in a high volume inbound contact center environment located in Celebration, Florida. Assist Disney Vacation Club Members with their travel needs via the telephone. Provide recommendations on all suitable options while confirming reservations at the Disney Vacation Club Resorts and Walt Disney Resorts. Create a magical experience by answering various questions and providing appropriate solutions to Member concerns.Posted by StartWire

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