Bus Tours Coordinator

Jul 17, 2017
Aug 14, 2017
Job Type
Full Time
Job Description

GoldenNugget Lake Charles is a luxury casino-resort that opened in December 2014. Theproperty contains nearly 740 well-appointed hotel rooms and suites, withanother 300-room tower currently in construction. It sports an eighteen-holechampionship golf course, a private beach and marina, and a luxurious poolcomplex with private cabanas, a waterslide and lazy river. Patrons enjoy a2000-seat entertainment showroom, variety of meeting spaces, retail shoppingfrom fine jewelry to resort wear, and a number of Landry's signaturerestaurants. The Golden Nugget also includes a world-class casino with morethan 70 table games, a poker room, and 1600 of the newest slot machines. Weoffer an abundance of premier employment opportunities in hotel, restaurant,finance, marketing, entertainment, casino management and much more. If yourskills and talents are a match for our needs, we can open the door to your nextcareer opportunity!

Fertitta Entertainment through its various subsidiaries andaffiliate companies is a national, diversified gaming, restaurant, hospitality,entertainment and retail organization. We own and operate the Golden NuggetHotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City,New Jersey and Biloxi, Mississippi. We are also one of the largest full-servicerestaurant operators in the United States with over 420 locations in over 35states and 15 countries. We operate restaurants primarily under the names ofRainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, TheOceanaire Seafood Room, Bubba Gump, Morton's ? The Steakhouse, McCormick's& Schmick's and Claim Jumper and Mastros, plus our upscale signature groupof restaurants which include Vic & Anthony's, Grotto and more. We are alsoengaged in the ownership and operation of select hospitality/entertainmentbusinesses, which include hotels, such as the San Luis Resort, Spa andConvention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk,a 40-acre amusement, entertainment and retail complex in Kemah, Texas and theGalveston Island Historic Pleasure Pier in Galveston, Texas.

Essential Duties/Responsibilities: Under the direction of the Data Base Manager, the incumbent assists inOverseeing daily operations of busing department and support staff.

* Exhibitconduct in accordance with all Gaming Commission Regulations, Federal and Statelaws and regulations, and Golden Nugget and departmental policies andprocedures.

* Consistentlydeliver positive, courteous and professional guest service in all interactionswith guests, visitors, vendors and fellow employees.

* Performcoupon allocation and general accounting assignments as necessary, includingthe balancing of the batch free play and food voucher items at the end of eachshift.

* Communicate information to Casino Operations, Food and Beverageand other operating departments as necessary.

* Resolve customer disputes in a courteous, professional andefficient manner.

* Maintain accurate passenger counts.

* Receive records, confirmations and charter reservations.

* Prepare daily charter manifest. Compile weekly and monthly charterreports.

* Maintain up-to-date knowledge of player tracking systems,promotions, events, entertainment and general property information.

* Providetechnical guidance and support to the staff and work with management toimplement departmental and property policies and procedures.

* Maintaina clean, safe, hazard-free work environment within area of responsibility.

* Demonstratea commitment to ensuring responsible gaming and responsible alcohol serviceby discreetly notifying appropriate management of concerns andobservations.

* Ensureprompt and discrete notification to senior management and/or the Ethics Hotlineof any observation of illegal acts and/or internal ethics violations.

* Performother duties as assigned.


* High School Diploma or equivalent required.

* Four (4) year degree preferred.

* Two (2) to Four (4) years of experience in bus operations/tour and travel required.

Additional Knowledge, Skills, andAbilities:

Musthave solid planning, time management, decision-making, organization, andinterpersonal skills. The ability tothrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positiveand professional working relationship with all individuals. Strong computer skills in Microsoft Officeincluding Word, Excel, Outlook and Power Point. Ability to work overtime,irregular hours and occasionally travel.Posted by StartWire