Pre Arrival Coordinator

Hilton Grand Vacations
Jul 17, 2017
Jul 20, 2017
Job Type
Full Time
Pre-Arrival Coordinator

Directly responsible for completing the process of booking eligible tour, which will produce potential revenues. This person responds to guest requests in a timely manner and represents HGVC in a professional manner.

What will I be doing?

As a Pre-Arrival Coordinator you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

* Provides information & Incentives for guests to attend a sales presentation.

* Ensures guests meets minimum eligibility for gifts as provided or promotes a courtesy tour.

* Executes on batch messages to guest rooms at designated location at the start of each work shifts.

* Collects tour deposits and completes required paperwork accurately and completely for each tour with reservations.

* Arrives and leaves location at scheduled times

* Must follow gifting procedures for any guest staying in HGVC

* Ensures that guests purchase only one mini-vacation every three years.

* Calls tour desk/manifest throughout the day to check availability as to not overbook a wave.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

* High School Diploma or GED

* Customer Service and Sales experience

* Computer Skills

* Flexible schedule

What will it be like to be a Team Member with Hilton Grand Vacations?

There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club? and The Hilton Club?, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.Posted by StartWire

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