Hub Operations Supervisor (L1)

DHL Express, Inc.
Jul 17, 2017
Aug 14, 2017
Job Type
Full Time
What makes DHL great? Our People! We know each employee?s

individual contributions make us the #1 Express Deliveries and Logistics Company

in the world.

DHL Express is committed to maintaining an environment that

empowers every team member to make the greatest possible impact on our

business. Our corporate culture is about personal commitment ? to our business,

to each other and to our global communities. DHL is dedicated to being a great

place to work. In addition to competitive compensation packages, our employees

enjoy a range of programs, services and benefits that bring the best to their

personal lives.

Start YOUR career with DHL today?

We currently have a need for an Operations

Supervisors at our MIAMI Hub in MIAMI, Florida. This

position will be responsible for establishing and executing the policies and

procedures necessary to manage the physical manipulation of cargo within, into,

and out of hubs, gateways or terminal warehouses. He/She will also ensure

that the entire process meets customer and internal requirements and is

completed in an organized, efficient and safe manner.

Key Accountabilities

-Manages and coordinates Hub/Gateway or terminal warehouse operational

activities to ensure the safe, timely and cost effective processing of


-Implements and directs quality control program for all operational


-Establishes, monitors, and revises policies, procedures, and service standards

for hub, gateway or terminal warehouse Hub/Gateway operations.

-Directs and ensures compliance with established DHL corporate, hub, gateway or

terminal warehouse Hub/Gateway, and airline policies, procedures and standards

in accordance with government regulations.

-Establishes and maintains a record keeping system for all hub, gateway or

terminal warehouse Hub/Gateway operations regarding volume, damages, safety

incidents, productivity, etc.

-Evaluates hub network to optimize transit and cost.

-Communicates with some or all of the following: systems operations control,

flight control, fleet aircraft maintenance, maintenance control, facilities

maintenance, sort, ramp, airport police, air traffic control, fire and

rescue, and US customs, and agriculture to ensure efficient and safe

operation of the hub, gateway or terminal warehouse Hub/Gateway.

-Submits cargo to test inspections for piece count, weight, dimensions, and

physical condition.

-Oversees the loading and unloading of any of the following: trucks, trailers,

ocean containers, or airline pallets.

-Supervises the identification and segregation of non-conforming and dangerous

goods cargo and informs the applicable department according to proper processes

and procedures.

-Supervises 15-20 subordinates; responsible for hiring, coaching, training, and

developing staff.

Key Requirements

-3 years experience in logistics, transportation, warehouse or industry related

field preferred

-BS/BA (preferred) with previous supervisory experience

-Advanced Level Skills in MS Word and Excel

-Strong communication (oral and written) skills

-Position is TBD, candidates should be flexible

-Minimum 1 (one) year of supervisory experience preferred

DHL is an equal opportunity employer. We evaluate qualified applicants

without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, disability, veteran status, or any other protected

characteristic. The EEO is the Law poster is available here: