Cocktail Servers

Employer
The Bicycle Hotel & Casino
Salary
Competitive
Posted
Jul 17, 2017
Closes
Aug 14, 2017
Role
Facilities
Job Type
Freelance
Hours
Full Time

COMPANY OVERVIEW:

Opening in November 1984 to great acclaim, The Bicycle Hotel & Casino is one of the largest and most exciting card casinos in California and currently has a staff of approximately 1,700 dedicated team members.

Whether you work on the casino floor, in one of our many service areas, or as a member of our support staff, your job is vitally important. We sincerely believe that our Team Members are one of our most valuable resources and are essential to the success of the Casino.

The Bicycle Hotel & Casino has established a reputation for offering the finest professional service and customer accommodation in the gaming industry. We expect you to maintain the high professional standards of hospitality and service that characterize our team members. The Casino has been built on the foundation of integrity, honesty and commitment to our customers, and we expect you to continue this tradition.

JOB SUMMARY:

Provides excellent service to all guests while taking and serving beverage orders. Handles all financial transactions accurately. Effectively markets the Casino and its venues during the shift. Performs all duties in accordance with company policies.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Greets and welcomes all guests in a pleasant and professional manner.
  • Markets the Casino and services offered to customer base.
  • Represents the company in a professional manner at all times. Serves as a representative of the company while working special/promotional events as directed by Management.
  • Takes orders from seated customers within designated area and ensures that beverage service is provided timely in a friendly and courteous manner.
  • Anticipates guests needs and responds appropriately with a sense of urgency.
  • Monitors customers to avoid serving alcohol to anyone who may be intoxicated; communicates to Casino Management or supervisors if there is a problem and provides recommendations of customers who should not be served further alcoholic beverages.
  • Adheres to Casino policies and procedures and California legal guidelines for the service and sale of alcoholic beverages. This includes adherence to Department Alcohol and Beverage Control (ABC) rules and regulations including regular participation in LEAD training and obvious intoxication assessments.
  • Assists in orientation and training of new staff members or temporary workers.
  • Has a thorough understanding of safety and emergency policies and procedures.
  • Must be able to work overtime when necessary and available to work any given shift in a 24/7 industry.
  • Other job related duties as assigned by the Supervisor.

EDUCATION / EXPERIENCE:

The ideal candidate will have at least 1 year of previous beverage server experience. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent guest relations and communication skills in English language. Ideal candidate is self-motivated, enthusiastic and possess a positive attitude and entrepreneurial experience or spirit and be willing to learn service philosophy and marketing techniques. Must be able to get along with customers and work as a team. Previous experience working in a lounge, nightclub and/or entertainment venue preferred.

High School Diploma or General Equivalency Diploma (GED); and at least one (1) year related experience and/or training; or equivalent combination of education and experience. Must have active California Food Handlers Certificate/Card. Bartenders license a plus.

***MUST BE 21 YEARS OF AGE***

EEO/AA/Minority/Female/Disability/Veteran Employer

COMPANY OVERVIEW:

Opening in November 1984 to great acclaim, The Bicycle Hotel & Casino is one of the largest and most exciting card casinos in California and currently has a staff of approximately 1,700 dedicated team members.

Whether you work on the casino floor, in one of our many service areas, or as a member of our support staff, your job is vitally important. We sincerely believe that our Team Members are one of our most valuable resources and are essential to the success of the Casino.

The Bicycle Hotel & Casino has established a reputation for offering the finest professional service and customer accommodation in the gaming industry. We expect you to maintain the high professional standards of hospitality and service that characterize our team members. The Casino has been built on the foundation of integrity, honesty and commitment to our customers, and we expect you to continue this tradition.

JOB SUMMARY:

Provides excellent service to all guests while taking and serving beverage orders. Handles all financial transactions accurately. Effectively markets the Casino and its venues during the shift. Performs all duties in accordance with company policies.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Greets and welcomes all guests in a pleasant and professional manner.
  • Markets the Casino and services offered to customer base.
  • Represents the company in a professional manner at all times. Serves as a representative of the company while working special/promotional events as directed by Management.
  • Takes orders from seated customers within designated area and ensures that beverage service is provided timely in a friendly and courteous manner.
  • Anticipates guests needs and responds appropriately with a sense of urgency.
  • Monitors customers to avoid serving alcohol to anyone who may be intoxicated; communicates to Casino Management or supervisors if there is a problem and provides recommendations of customers who should not be served further alcoholic beverages.
  • Adheres to Casino policies and procedures and California legal guidelines for the service and sale of alcoholic beverages. This includes adherence to Department Alcohol and Beverage Control (ABC) rules and regulations including regular participation in LEAD training and obvious intoxication assessments.
  • Assists in orientation and training of new staff members or temporary workers.
  • Has a thorough understanding of safety and emergency policies and procedures.
  • Must be able to work overtime when necessary and available to work any given shift in a 24/7 industry.
  • Other job related duties as assigned by the Supervisor.

EDUCATION / EXPERIENCE:

The ideal candidate will have at least 1 year of previous beverage server experience. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent guest relations and communication skills in English language. Ideal candidate is self-motivated, enthusiastic and possess a positive attitude and entrepreneurial experience or spirit and be willing to learn service philosophy and marketing techniques. Must be able to get along with customers and work as a team. Previous experience working in a lounge, nightclub and/or entertainment venue preferred.

High School Diploma or General Equivalency Diploma (GED); and at least one (1) year related experience and/or training; or equivalent combination of education and experience. Must have active California Food Handlers Certificate/Card. Bartenders license a plus.

***MUST BE 21 YEARS OF AGE***

EEO/AA/Minority/Female/Disability/Veteran Employer