Restaurant Assistant Manager - Buffet

Pinnacle Entertainment
Jul 17, 2017
Jul 21, 2017
Job Type
Full Time
Be the Best YouPinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas. At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.Property Details

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301


The Restaurant Assistant Manager - Buffet is responsible for the front of house operation of the buffet. The Restaurant Assistant Manager - Buffet ensures that each guest that enters the restaurant has a pleasant experience and is responsible for growth and development of team members.


(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

* Interview, hire, train, and orient new team member to their job.

* Evaluate and oversee job performance.

* Responsible for assisting team members with goal setting and development plans.

* Conduct group and individual training as to Policies and Procedures, equipment, and area set up.

* Meet labor objectives while achieving guest satisfaction.

* Prepare documentation for labor cost when necessary.

* Understand the food costing program and work to ensure goals are met.

* Understand and follow all Policies and Procedures dictated by the administration and suggest and initiate necessary changes and improvements.

* Act in relation to team members, guests, and/or the general public in a manner consistent with the best interests of the restaurant.

* Insure team member safety by providing a clean, safe, healthy environment.

* Must be an expert on guest satisfaction and guest recovery.

* Responsible for the cleanliness of entire facility.

* Responsible for promoting and encouraging a fun environment.

* Must follow Missouri Gaming Rules and Regulations.

* Must be able to efficiently use the Point of Sale and back office computer system.

* Ability to grasp, bend, lift and/or carry or otherwise, move or push goods on a cart weighing a maximum of 50 lbs. on occasion.

* Ability to organize and prioritize work, and meet deadlines


(Related education and experience may be interchangeable on a year for year basis)

* Two (2) to five (5) years' experience in food service with a minimum of one (1) year in supervision in a high volume restaurant.

* Complete understanding of labor costs and scheduling.

* Able to read and write English sufficiently to communicate with co-workers and supervisors.

* Able to work varied shifts and hours.

* Must be able to successfully complete TIPS, ServeSafe and any other necessary courses offered by Ameristar Casinos, Inc.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 21 years of age


Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.Posted by StartWire

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