Server - Anchor Bar Restaurant

Employer
Delaware North
Salary
Competitive
Posted
Aug 13, 2017
Closes
Aug 18, 2017
Role
Facilities
Job Type
Permanent
Hours
Full Time
Job Description Position summary Our Exciting Work EnvironmentClose to 100 non-stop flights per day, serving 24 airport destinations, the Buffalo Niagara International Airport plays an essential role in the development of business and tourism in the Buffalo Niagara region. The management and staff of the airport and Delaware North strive to meet the daily needs of all its customers and ensure that each visit is a pleasant experience.
The OpportunityServes food and beverage items to guests in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.
Days/shifts will vary. Must be available weekends and holidays.

Position Details
  • Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards
  • Ability to complete required pre-employment sanitation and alcohol service training
  • Ability to work quickly and efficiently in a fast-paced environment
  • Ability to work under pressure and handle multiple table assignments at one time
  • Possess basic knowledge of standard drink recipes and alcohol brand names.
  • Ability to operate point-of-sale system to enter orders and prepare checks.
  • Basic math skills; ability to accurately total guest checks and count change
  • Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.
Responsibilities
  • Greets guests at table and supplies guests with menus if necessary
  • Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders
  • Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
  • Enters orders into point-of-sale system so that kitchen staff can prepare food.
  • Picks up drinks and food when orders are ready and delivers orders to guests
  • Observes and follows-up with guests to respond if they require additional service
  • Prepares and delivers check to guests at table
  • Accepts and processes payment or directs customer to cashier
  • Performs opening, closing, and side work duties as assigned
  • Performs other duties as assigned
  • Cleans table and prepares it for next guests
  • Makes suggestions to management to improve service, or change menus
  • Trains others on job duties and company procedures
Qualifications
  • Previous experience as a server, or similar guest service position strongly preferred.
  • Previous experience with a point-of-sale system in service or hospitality environment preferred
Physical Requirements
  • Ability to remain on feet for entire length of shift
  • Constant standing, walking, bending, reaching and repetitive motions.
  • Ability to maneuver between tables and around corners.
  • Ability to lift, balance and move large food trays, weighing up to 35 lbs.
  • Visual acuity and hearing sufficient to take orders and prepare bills.
Who We AreTake your career beyond the ordinary-to the extraordinary.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.
Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .
All applicants may be subject to a pre-employment background and/or drug testing.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Company Description Delaware North is a global food service and hospitality company headquartered in Buffalo, New York in the United States. The company operates in the lodging, sporting, airport, gaming and entertainment industries