Coordinator II Operations -Truck

NYK Line (NA) Inc.
Aug 13, 2017
Aug 18, 2017
Job Type
Full Time
This position is for local residents only. Sorry, Visa / sponsorship not available. Coordinator II Company Profile Nippon Yusen Kabushiki Kaisha (NYK) is one of the world's leading transportation companies. At the end of March 2017, the NYK Group was operating 758 major ocean vessels, as well as fleets of planes and trucks. The company's shipping fleet includes 372 bulk carriers, 111 car carriers, 97 containerships, 29 LNG carriers (including those owned by equity method affiliates), 63 tankers, 43 wood-chip carriers, 1 cruise ship, and 41 other ships (including multipurpose and project cargo). As a group, NYK employs about 35,900 people worldwide. NYK is based in Tokyo and has regional headquarters in London, New York, Singapore, Hong Kong, Shanghai, Sydney, and Sao Paulo. Job Description Perform Export / Import Dispatching duties as required. Field and respond to customer and vendors on all requests. Manage container flows as related to schedules and deadlines. Responsible for customer service delivery including tracking and tracing shipments and carrier performance management. Carrier procurement and rate negotiation activities. Respond to internal/external customer requests for information and special services. Maintain a good working relationship with vendors. Other duties as assigned/requested by management. Job Requirements Minimum of 2 - 3 years of business experience is desired, experience within the international shipping industry is a major plus. Intermodal drayage management experience with roles in trucking dispatch and/or customer account management is also desired. Ability to maintain professional demeanor in a fast paced environment, dealing with both internal and external customers. Excellent communication skills, both written and verbal. Knowledge of NYK's systems is preferred. Attention to detail and accuracy are essential. Strong trouble shooting skills. Ability to multitask and prioritize workflow. Assist the manager in the drive for continuous improvement of processes/work flows and cost reduction. An analytical mind and/or aptitude in process design, cost control and/or supply chain analysis is desirable. Good working knowledge of Microsoft Excel/Word/Powerpoint. Demonstrated effective Integrity Value by consistently acting courteously with customers, co-workers and vendors. Demonstrated Intensity Value by working diligently and effectively with fellow team members Apply Online Below

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