Retail Rental Technician Jr. Trade Sales Colorado Ski and Golf

Employer
Vail Resorts
Salary
Competitive
Posted
Aug 14, 2017
Closes
Aug 14, 2017
Role
Sales
Job Type
Permanent
Hours
Full Time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

SUMMARY OF JOB:
Responsible for generating sales through world-class guest service through assisting customers with rental equipment, and Jr. trade ski and snowboard equipment, monitoring store appearance and merchandise displays.

ESSENTIAL JOB RESPONSIBILITIES:
  • Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including lenghth of rental and return options
  • Ensure equipment on the rental "ready" line is ready to make a successful rental by cleaning, servicing, and testing according to established service requirements
  • Follow all company standards in regards to paperwork, cash management and loss prevention
  • Deliver an enthusiastic and professional level of customer service at all times
  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
  • Properly identify customer riding ability, have general understanding of basic foot identification and measurements (length, width, overall shape, size, etc.)
  • Demonstrate knowledge of products and inventory to ensure customer satisfaction.
  • Communicate effectively with customers, teach as well as listen on all levels
JOB REQUIREMENTS:
  • HS Diploma or GED Equivalent
  • No prior work experience required, experience in a retail/rental environment or equivalent relevant experience preferred
  • Basic computer skills with ability to learn
  • English fluency
  • Excellent customer service skills
  • Mechanical aptitude
  • Average math skills
  • Attention to detail
  • Safety conscious
  • Preferred Skills: Basic rental equipment trouble-shooting knowledge
  • Preferred Skills: Adequate knowledge to inspect and test simple tools and equipment
  • Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
At Colorado Ski and Golf and Colorado Ski and Sport, guarantees through expertise is our motto. We are the premier ski and golf shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry.Learn more here.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 139870

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