Inside Sales Representative - Car Rental

Fox Rent A Car
Aug 13, 2017
Aug 16, 2017
Car Rental
Job Type
Full Time
Job Description




Rental Sales Agent requirements include exceptional sales ability, outgoing personality, positive attitude, professional appearance, strong service skills and desire to work in 24/7, fast-paced environment. Hourly wage plus lucrative incentive await performance driven individuals.

Job Duties:

  • Offer optional coverage products, upgrade the vehicle, prepaid gas option and other services to each customer, 100% of the time.
  • Sales techniques are critical such as building rapport through open-ended questions, top down sell, emphasizing features and benefits and overcoming objections.
  • Customer service skills are essential including acknowledging customers in line, smiling, eye contact, using the customer's name and maintaining composure in difficult situations.
  • Meet or Exceed Monthly Sales Performance Standards.
  • Use company approved service based sales process/dialogue with integrity and professionalism.
  • Qualifying and processing customer's rentals with accuracy, efficiency, and attention to detail.
  • Review rental parameters with all customers to ensure understanding of rates, optional charges, and services. Answer questions, offer maps, directions and resolve customer service issues.
  • Answer the phone in a friendly, helpful and prompt manner.
  • Stay current on policy/procedures, product knowledge, promotions, vehicle availability and participate in training as directed.
  • Maintain a regular and reliable level of attendance/punctuality and comply with the uniform policy.
  • Perform miscellaneous job-related duties as assigned.


  • Ability to effectively offer and sell incremental items
  • Must have integrity and maintain ethical sales practices
  • Possess strong skill set in customer service and problem prevention/resolution
  • Ability to work in high stress and pressure situations
  • Must have good written and verbal communication skills
  • Must be able to understand, read and write English


  • High School Diploma, GED or equivalent combination of education and work related experience.
  • Minimum 21 years of age with valid driver's license.
  • Ability to stand at the counter for 8 hours a day, minimum.
  • Use the computer and related software/functions for 8 hours a day, minimum.
  • Good eyesight to work on a computer, hand/eye coordination and ability to walk, bend, stoop without assistance.


  • Health/Dental/Vision/401 (k)
  • Paid Vacation
  • Flexible Shifts
  • Training & Development
  • Advancement Opportunities
Company Description About The Company Fox Rent A Car, Inc. was founded in 1989 and continues to be owned and actively managed by its founders. Fox was founded on the principle of consistently offering value and superior service to the customer, our success in these areas has enabled us to develop into the largest independent car rental company headquartered in California. We are proud to say that the company has continued to have constant growth success and expansion for more than 25 years.

With 20 major airport locations across the US and more than 1100 employees, Fox Rent A Car offers room for career growth through employee development and advancement. If you believe you can not only add to but thrive in our fast-paced team environment apply today!