Off Airport Location Manager - Sales

Advantage Rent A Car
Aug 13, 2017
Aug 18, 2017
Car Rental
Job Type
Full Time
Company Overview:

Advantage Rent a Car is the fourth largest car rental company in the US, serving major airports in over 40 locations. With the youngest fleet in our industry and one of the fastest growing rental car companies in the nation, our dynamic company is looking for motivated, enthusiastic and customer service oriented individuals to join our team. If you enjoy representing a powerful, innovative and trusted brand, Advantage is the place for you.

Our goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience.

Position Summary

Responsible for managing all sales areas, as well as customer-oriented activities and / or distribution within the city in support of the Area/City Manager

Duties and Responsibilities

* Working with the Area/City Manager, leads location-based activities and provides back-up management support for City Managers

* Liaises with the City Manager to confirm and set daily rental rates, and communicating them to location Rental Agents

* Manage day to day sales related functions of the location

* Manage the G.U.E.S.T. Program

* Provide ongoing training, coaching, and motivating of sales staff through Performance Management & Coaching

* Exceed performance targets, maximize sales revenue, achieve operational goals and financial objectives

* Maintain contract compliance with all sales related employees

* Ensure effective management of labor through scheduling and payroll processes

* Achieve unparalleled customer satisfaction and address customer issues in a timely manner with the goal of exceeding NPS & response time targets

* Manage and follow up on all overdue rental agreements

* Administer and monitor location safety program, and compliance of policy and procedure

* Ensures appropriate amount of supplies are stocked and ordered to ensure continuity of business operations (e.g. contracts, check out slips, cash envelopes, pens)

* Ensures location has the appropriate amount of hand written contracts in stock (in preparation for system outages)

* Other duties as required


* High school diploma or GED required; some college preferred

* Minimum one year management experience and one year sales/service experience in travel, retail, or hospitality

* Demonstrated sales record and understanding of management to achieve a best practices performance environment

* Analytical skills that diagnose numerical trends and target root causes of below standard performance

* Ability to organize and express ideas and information clearly and accurately utilizing excellent communication skills both face to face and written

* Flexibility to handle multiple tasks in an organized manner, and work nights, weekends, and holidays

* Ability to perform data entry and computer entry tasks, excellent administrative, organizational skills including excellent Microsoft Office skills

* Ability to work individually and within a team environment to effectively manage stressful and challenging situations

* Must be at least 21 years old, have a valid driver's license with an acceptable driving record

* Pass pre-employment background and drug screens.

* Must have the flexibility to work day and/or evening hours, as well as weekends/holidays as needed

* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

* Ability to communicate in other languages (Spanish, French, Portuguese, Hebrew, German, etc.) is a plus.


Our benefits package goes the distance-with 401(k), Medical, Dental, Vision, Paid Vacations, Life & Disability Insurance and more. Immediate family members are also eligible. When you join our family, we'll help you take care of yours.

Additional Benefits: Through Insperity, our benefits and payroll provider, we offer employee discounts on products and services and wellness-related programs to ensure that we are our healthy selves. Most of the services offered are free of charge and open to all employees and their family members. Some of the programs and services we provide include:

* Perks at Work ? offering employee discounts on entertainment, travel and products/service and reward points on purchases!

* Employee Assistance Programs, including phone and face-to-face counseling on illness, marriage and family concerns, stress management, and more!

* Online health and wellness tools including, online assessment and screeners, self-help programs & health calculators

* Trusted, on-line health information available 24/7

Advantage is an EOE M/F/V/D Drug-Free Workplace. Advantage is proud to be an equal opportunity employer. All applicants are considered for positions without regard to race, color, national origin, sex, age, sexual orientation, marital status, or disability.

The ADVANTAGE is yours! Join our team, apply today!

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with an affiliated company of Advantage Rent a Car, LLC and its subsidiaries.Posted by StartWire

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