Lincesed Sales Agent - Direct Sales Trainee
The Direct Sales Vacation Counselor Trainee is responsible for successfully completing the Diamond Resorts International (DRI) Real Estate (RE) class, passing the school and state exams, and obtaining a valid state-specific real estate license.
ESSENTIAL JOB FUNCTIONS
Attends and participates in the DRI Real Estate class.
Prepares for and passes the state-specific real estate school and state exams.
Attends and participates in DRI Sales Training class.
Passes DRI Sales Training exams.
Observes Direct Sales environment and work flow.
Listens to recorded and live sales calls.
Participates in Telephone Sales Technique training.
Learns computer and phone systems.
Learns how to look up guest information and write purchase proposals.
Completes all required Company trainings and compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
High School Diploma or equivalent.
No prior experience or training required.
No supervisory experience required.
This position does not include any supervisory responsibilities.
LICENSE & CERTIFICATIONS
Candidate must obtain state-specific real estate license within sixty (60) days of employment.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
Ability to demonstrate grasp, retention and competency of concepts taught in DRI Sales Training class.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Able to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem solving skills.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Performs well with frequent interruptions and/or distractions.