Food and Beverage Manager
We are looking for an up-beat and organized individual to fill the position as an F.O.H. Manager for Canyon Grill located at the Welk Resort in North Escondido. This position requires previous training and experience within the restaurant and hospitality management field.
As a manager, you will assist the Executive Chef in creating a unified team. The successful candidate will support the policies and procedures of the Welk Resort Group to deliver great service and quality products while maintaining the budget.
This position is a "hands-on, multi-tasking" position, which requires working on the floor during high volume and holiday periods as well as when training and developing employees. The manager is responsible for ensuring the delivery of high food and beverage quality, a trained F.O.H Team, maintaining cost controls, all while creating an exceptional dining experience for guests.
Operational knowledge, as well as strength with developing liquor programs is necessary with this position. Daily duties incorporate actively controlling the restaurant's profits, sales and customer service in accordance with company standards and direction from the General Manager.
?? Make sure the restaurant is set up on time with staff levels reflecting projected volume.
?? Greet staff as they arrive and assist in preparing the restaurant to receive guests.
?? Greet guests as they arrive and be on the floor during service hours to ensure an efficient service.
?? Respond promptly to guest requests in a polite and professional fashion.
?? Attempt to limit and resolve all problems related to guests service.
?? Attempt to limit and resolve all staff related issues.
?? Assist with guest checks and processing payments using the POS system during service.
?? Manage meal and rest breaks to avoid penalties and to maximize productivity.
?? Complete administrative tasks as assigned by the General Manager.
?? Assist HR with any employee onboarding tasks as necessary
?? Complete training, scheduling, payroll, reviews and resports as assigned by the General Manager.
?? Understand and complete accounting needs and processes daily.
?? Establish and maintain proper inventory levels.
?? Order supplies to cover flow of business without excessive purchasing.
?? Utilize company established policies, procedures and forms.
?? Focus on conservation throughout the property, save water and energy when possible.
Think Green - recycle and reuse where appropriate to control waste.
?? Positions as assigned.
?? Mentor and challenge employees to focus on development and growth.
?? Encourage all Front of House employees by promoting a high level of knowledge and efficiency.
?? Keep F.O.H employees updated on recipe and food preparation changes.
?? Keep F.O.H employees updated on food safety and allergy guidelines.
?? Utilize communication tools (memos, manager's log, bulletin board, intranet, etc.) to keep staff informed of any changes in company policies or procedures.
Necessary Knowledge, Skills and Abilities:
?? Minimum 1-2 years' full service, high volume restaurant experience.
?? High school diploma or equivalent.
?? Professional and proficient verbal and written communication skills.
?? Knowledge of Microsoft Word and Excel applications knowledge of back office POS operating systems and genreral accounting practices.
?? While performing the duties of this job, the employee works in a fast-paced and high-volume restaurant setting. Since the environment includes a kitchen and customer seating area, the noise level may be disruptive at times. The position requires that you can stand, walk, lift, twist and bend for up to 10 hours a day and can lift to 50 lbs.
Employee stock option, great benefits package, 401k, ESOP and paid time off.
Work for one of the best companies around!Company Description Welk Resorts is a dynamic, growing, respected leader in the vacation ownership industry. Privately-held with a unique offering of an Employee Stock Ownership Plan (ESOP), Welk currently operates five resort properties in the U.S. and Mexico, with plans to expand into Colorado and Hawaii. Competitive compensation package includes base, incentive pay, 401k, ESOP, full range of health benefits, and resort privileges. Our mission gives you the Freedom to Explore, Your Way.