Kognitiv
Mississauga, ON, Canada
Jan 29, 2019
Full time
Travel Nation - a subsidiary of Kognitiv - is looking for Travel Sales Agents to join our growing team. You will be responsible for planning and selling travel services to potential customers as well as actioning and executing all necessary requirements to fulfill travel arrangement requests for the client. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service! What we Do; We are pioneering a new era of collaborative commerce - enabling brands to engage deeply and securely with their customer base in revolutionary ways. We have designed a next-generation marketplace where companies can directly trade their products and services to one another’s audiences. About the Role;
Plan, counsel and sell travel services to potential customers
Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels.
Working proficiency in multi system environment.
Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations
Sell a full range of preferred supplier products in order to meet and exceed targets
Invoice and document client files accurately
Action, and execute all necessary requirements to fulfill travel arrangement requests for the client
Well versed in travel product, services and suppliers for the Canadian Market
Assist in the resolution of client complaints
Other duties as assigned
Who are you?
TICO CERTIFICATION
Strong sales and service skills
Excellent communication skills (both verbal and written)
Strong ability to multi-task in a fast-paced environment
Ability to manage conflicting priorities to ensure customer satisfaction levels
Ability to work independently and as part of a team in Mississauga location
Able to work rotating shifts to cover full hours of operation (including weekends)
2-3 years of Travel Industry experience is an asset
Bilingual, other language speaking is an asset
Please note; Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada