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Latest Jobs

Kognitiv Toronto, ON, Canada
Aug 20, 2019
Full time
About the role  We currently have a brand new and exciting role as an   Air Ticketing Specialist   to come and join our downtown Toronto team.  Sitting in our Operations Team, you will report into our Air Operations Manager. In this role, you will be responsible for the processing of ticketing requests, as well as the creation and management of our automated ticketing platform. You will be our Air Ticketing ‘go-to’ person and you will help educate the business on current events and topics in the field. This role is the first of its kind at Kognitiv and you will have the opportunity to create, manage, own and grow your own department within a global organization.   Your main areas of responsibilities are (but not be limited to): Own all ticketing Assist with ARC and BSP Reconciliation Proactively look for opportunities to optimize margin and improve guest value Responding to service-related inquiries on the service desk to assist with booking, pricing and/or air inquiries Assisting clients directly with resolving airline issues Maintain queues for quality control and schedule changes     Who are you?  To be successful in this role, we are looking for someone who is passionate about travel and who brings a dynamic and energetic approach to the role. The position requires GDS experience and attention to detail is key! You bring a high level of curiosity as well as conscientiousness with you and you are a master at keeping your cool whilst you are plate spinning! Your aviation background allows you to manipulate complex itineraries for the purpose of best pricing options, utilizing published and/or contracted net fares and you have the ability to read, understand and implement airline contracts. 2+ years’ experience with Amadeus and/or Travelport (Sabre a bonus) Process ticket requests in multiple GDS systems, including exchanges and refunds Understanding of BSP and IAR settlements ARC/BSP Debit Memos and Credit Memos Interest in current events within the Travel Industry We are an energetic, innovative organization with 200 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch!     Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.   Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada.
Legacy Travel Group South Bend, IN, USA
Aug 20, 2019
Full time
  Position: Full-Time (Office-based) Travel Agent Starting Date: Immediate Fill Edgerton Travel, a company owned by Legacy Travel Group, has a long and distinguished reputation as a full-service travel agency in Northern Indiana. We have three locations in Indiana, and are seeking a full-time travel agent based in our Mishawaka (South Bend) location. We are looking for an experienced travel agent.  Additional product, destination, and systems training will be provided.  Knowledge of Client Base and Sabre GDS is a plus. If you enjoy working with people, are well-versed on leisure travel products and destinations, and want to be a key part of a company that is building a strong future, we would love to have you join our team. For the right candidate, there is potential for eventual advancement.   Job Duties and Description Sell domestic, international and custom travel packages using established procedures Able to recommend and sell our preferred vendors and suppliers, within client needs Advise on best value, location, and mode of travel to meet client needs Receive and resolve customer related concerns and service issues in a prompt & professional manner Develop strong business relationships with our valued customers, based on a consultative sales approach Attend travel seminars, FAMs, continuing education and specialist training to stay informed on industry changes and trends Record sales, track leads, maintain and update customer files in our CRM system Perform other small business related duties and tasks as necessary Some overnight travel will be required to attend staff meetings, FAMS, conferences and more. Skills Have the ability to work independently and self-motivated without excessive hand holding Collaboration is key in the travel industry so functioning well as part of team is essential Contributing to improvements and embracing enhancements in a small business setting Comfortable with research as well as attention to detail Warm and friendly customer service presence Strong consultative sales skills, vs. hard closing sales skills Professional communication skills, both written and oral, internally and externally Ability to manage multiple tasks and priorities Professional image and appearance Strong grasp of English language (written and spoken) Personal travel experience is highly valued Understanding of basic travel marketing strategies valued  Legacy Travel Group and Edgerton Travel are equal opportunity employers. To apply, please send cover letter and resume to:                                  yahnaa@legacytourtravel.com
Personnel Travel Consultants New York, NY, USA
Aug 20, 2019
Full time
Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC.   Competitive Salary / Benefits VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail,  Accuracy & Consultancy Expected Team Lead -  goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion. Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 
Kognitiv Mississauga, ON, Canada
Aug 20, 2019
Full time
About the Role: Travel Nation – a subsidiary of Kognitiv - is looking for  Air Agents  to join our growing team. You will be responsible for managing and supporting online bookings as well as air reservations. Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service!   Build air itineraries for Canada and US , with pricing options via the company’s proprietary booking platform Manage and support online bookings, multiple queues and inboxes. Work directly with Travel Nation and other designated brand customers and/or their travel advisors. Process ticket requests, confirmations and invoices plus all schedule changes from the airlines ensuring there is no disruption to the client’s itinerary. Maintain up to date knowledge of company’s airline contracts with preferred suppliers to ensure best utilization opportunities. Utilize excellent customer service skills to resolve any issues that surface with customers air travel arrangements. Who are you? MUST HAVE GDS EXPERIENCE TO APPLY Strong ability to multi-task in a fast-paced environment Excellent interpersonal and communication skills (both written and verbal) Exceptional customer service skills Ability to manage conflicting priorities to ensure customer satisfaction levels are achieved Strong GDS skills, specifically Travelport / Apollo Ability to handle re-issuing BSP and ARC documents through Apollo Ability to work independently as well as part of a team from Mississauga location 2-3 years of Travel Industry experience or travel education equivalent TICO Certified     Please note;  Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada